Assistant Community Manager - North Seattle

Greystar•Seattle, WA

3d•$26 - $30•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational facets of an apartment community. The role performs accounting and bookkeeping tasks, prepares financial reports, processes invoices and payables, collects rent and other payments, handles bank deposits and reconciliations, and uses property management software to record and report the community’s financial activity. The Assistant Community Manager also supports leasing, resident service and retention, community operations, and owner relations, and serves as the on-site supervisor when the Community Manager is absent. This position is based in North Seattle. Team members work in an office environment and may also have frequent exposure to outdoor elements. Local travel may be needed for bank deposits, training, or other job responsibilities; occasional travel may be required for meetings or training. The hourly pay range is $26.25–$30.00. On-site employees may be eligible for bonus programs and housing discounts, subject to availability and applicable terms. Benefits for full-time employees include medical, dental, vision, disability and life insurance, paid time off and holidays, a 401(k) with company match, paid parental leave, fertility benefit reimbursement, and other programs.

Requirements

Previous property management experience is required; 1–3 years of relevant residence life and/or property management experience is specified.
High school diploma or equivalent and professional knowledge of a business discipline are required.
Understanding of lease terms, lease enforcement, and collections.
Excellent written and verbal communication skills, including the ability to read, write, and communicate effectively.
Detail-oriented and self-motivated, with the ability to work independently and collaboratively.
Professional manner and dress.
Demonstrated proficiency with internet, word processing, spreadsheet, and database management programs.
Strong proficiency with property management software such as Yardi, OneSite, or Entrata.
Must hold licenses and/or certifications required by applicable state and local jurisdictions.
Valid driver’s license required to drive a golf cart on the property.
Able to access all exterior and interior areas of the property and amenities.
Able to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree in Business Management, Communications, or a related field is preferred.
Fee management experience is preferred.
Proficiency in MS Office Suite and Yardi/OneSite is highly desired but not required.
Experience creating and adhering to budgets and preparing fiscal reports.

Responsibilities

Collect and post rent, fees, and other payments; prepare bank deposits; reconcile bank accounts; prepare financial reports; and process invoices and payables.
Operate property management software and enter transactions accurately, completing updates and backups to protect system integrity.
Review resident files and accounting records for unpaid balances and late fees, communicate with residents about outstanding balances, pursue delinquencies, and enforce lease terms.
Review and submit vendor, contractor, and service-provider invoices by reconciling work or products, obtaining Community Manager approval, coding charges, and coordinating related communications.
Follow established eviction procedures, including proper notices and representing the community in court hearings or eviction proceedings as required.
Process resident move-outs by reviewing lease terms and notice requirements, applying applicable deposit and cancellation fees, and completing dispositions according to procedures and legal requirements.
Respond to resident complaints, questions, and requests promptly and take appropriate action to resolve service issues and support resident satisfaction and retention.
Act as on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks, and managing operations in accordance with company policies and practices.
Support the client/owner relationship through meetings, community tours, performance updates, and responses to owner requests.
Assist leasing and marketing efforts by greeting prospects, gathering prospect information, showing apartments and models, closing leases, obtaining deposits, and helping with applications and credit verification.
Assist leasing staff with virtual and in-person apartment tours.
Stay current on federal, state, and local rent assistance policies and programs.
Partner with on-site office and marketing teams to plan resident activities and events.
In California, review completed move-in files before submission to the Community Manager for review and approval.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to applicable terms and availability.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonuses.
Medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.