Assistant Community Manager Multi-Site Denver

RedPeak • Denver, CO

2d • $26 - $29 • Onsite

About The Position

The Assistant Community Manager supports a Multi-Site Manager with community operations, with an emphasis on accounts payable. The role works directly with residents and contributes to apartment leasing, customer service, and the smooth operation of the communities. As second in command, the Assistant Community Manager provides leadership and support to residents and team members, helps maintain service standards, and assists with financial and operational performance across the assigned properties.

The position covers 549 apartments across 12 buildings. The office is located at 1044 N Downing St, Denver, CO 80218. The schedule is Monday through Friday, 9 a.m. to 6 p.m. Pay is $26–$29 per hour, plus bonuses; full compensation packages depend on candidate experience and certifications.

Requirements

• Demonstrated leadership and strategic-thinking skills.
• Warm, friendly, service-oriented attitude.
• Pride in work and community.
• Flexibility and tolerance for change.
• Ability to train, develop, lead, and mentor.
• Strong written and verbal communication skills.
• Organized and detail-oriented.
• Reliable transportation and a valid driver's license.
• High school diploma or equivalent.
• Bachelor's degree.
• At least 3 years of property management experience, including on-site experience.
• Supervisory experience in communities with 200 or more units.
• Experience writing and maintaining budgets.
• Proficiency in Yardi Voyager property management software.
• General office, bookkeeping, and sales skills.
• Computer literacy, including Microsoft Office.
• Proficiency with email and Internet platforms.

Responsibilities

• Support fellow team members and the Community Manager through mentoring, learning opportunities, and effective communication.
• Take a leadership role in resident relations and provide knowledgeable, confident support to team members.
• Lead the team and supervise vendors to ensure residents receive professional service across property operations.
• Work with leasing staff to meet leasing and marketing goals and help maintain or increase occupancy.
• Represent RedPeak positively through effective emotional intelligence and communication.
• Provide exceptional customer service and create thoughtful experiences for residents and team members while upholding RedPeak service expectations and helping minimize resident turnover.
• Walk apartments, prepare move-in gifts, prepare keys, and change locks for future move-ins.
• Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
• Monitor curb appeal, lead-management response, and audits to ensure RedPeak standards and compliance.
• Help ensure managed properties are maintained to high standards compared with similar properties in the market.
• Assist the Community Manager with daily operations, policy and procedure compliance, and ensuring team members are current on training.
• Maintain positive vendor relationships, communicate service expectations, and obtain and approve bids for community projects.
• Manage daily accounting practices, including billing accuracy, cash flow, delinquency management, and month-end reporting.
• Manage and pay community invoices monthly, including approving and coding invoices for payment.
• Post monthly rent and applicable utility charges; collect rent; manage delinquencies, write-offs, and collection accounts.
• Support stable fiscal operations, including community budgets and finances, and help achieve property financial objectives.
• Complete property financials, reporting, and analysis according to schedule and owner or investor requirements.
• Coordinate with the Concierge Team to ensure non-recurring resident service charges are entered.
• Review and report annual budget variances to the Community Manager.

Benefits

• Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager