Assistant Community Manager (200 Unit Apartment Community)

Advanced Management Company•Los Angeles, CA

5d•$29 - $29•Onsite

About The Position

Advanced Management Company (AMC) is hiring an Assistant Community Manager for Sky Hollywood, a 200-unit apartment community in Los Angeles. The role combines leasing, revenue and expense management, maintenance coordination, sales, customer service, marketing, and team leadership. The Assistant Community Manager helps deliver a positive experience for residents, prospective residents, and coworkers while supporting the community’s daily operations and goals.

Requirements

Industry managerial experience.
Knowledge of MRI, leasing, revenue and expense management, maintenance management, sales, customer service, marketing, and leadership.
Ability to score at or above AMC standards on mystery shop reports.
Availability to work evenings and weekends and respond to emergency phone calls.
Proficiency with MS Word, Excel, Outlook, email, the internet, and social media as used for community marketing.
Well-developed interpersonal, written, verbal, reasoning, and communication skills in English.
Ability to understand legal documentation and perform intermediate-level mathematical calculations.
Reliable, punctual, and able to follow direction, work effectively with coworkers and residents, and give and receive feedback.
Professional image and attitude, with the ability to follow AMC policies and procedures when dealing with prospects, residents, and vendors.
Strong sales skills, including demonstrating features and benefits and closing.
Welcoming and caring manner when serving residents and prospective residents.
Responsible, professional, and ethical conduct, with strong time management, multitasking, and leadership skills.
Personal and professional integrity.
Assertive, independent, energetic, flexible, motivated, goal-oriented, driven, and organized.
Reliable daily transportation, a valid driver's license, and valid vehicle insurance.
Physical ability to bend, stretch, reach, grasp, stand, sit, walk, and climb stairs for extended periods before taking a break.

Responsibilities

Lead daily team meetings, set priorities, and coordinate with the Maintenance Supervisor.
Walk the property daily to maintain curb appeal and prepare the market window.
Conduct telephone and in-person sales, property tours, and follow-up with prospective residents while delivering excellent customer service.
Work with the Community Manager and approved screening company to process rental applications.
Prepare or review leases and move-in packets and coordinate new-resident move-ins.
Coordinate resident events to encourage participation and retention.
Develop marketing goals, conduct market surveys, communicate with and shop surrounding communities, and manage advertising and promotions with the marketing team.
Prepare move-out paperwork and inspect vacant apartments with the Service Director to identify damages and schedule turnover maintenance.
Maintain accurate, organized resident files and enter renovation information in MRI.
Complete monthly administrative tasks, including collecting and posting rent, scanning bank deposits, preparing three-day notices, supervising eviction proceedings, processing lease renewals and increases, and reviewing financial budgets.
Negotiate contracts, manage vendor performance, code and approve vendor bills, and ensure timely submission and payment through AVID.
Approve and report payroll information in Kronos to the corporate office by the deadline.
Complete employee evaluations, provide constructive feedback, and develop career plans.
Set a clear vision and goals for team members and support their success through leadership and communication.
Conduct monthly safety meetings and regularly inspect the property for hazards, damage, and needed repairs.
Follow up on safety and repair items to verify completion in accordance with OSHA, insurance, company, and risk-management policies.
Follow the Employee Handbook and perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) with 3% employer matching
Flexible spending accounts
Vacation accrual and paid sick days through Live Happy Time
Paid holidays and a paid birthday
Annual employee health expo with free health screenings and events
Annual Tribute Awards recognizing team-member achievements
Annual charitable giving, including a backpack drive and holiday gifts for residents
Annual beach cleanup