Assistant Community Manager Affordable Apartment Community
About The Position
Investment Property Group is seeking an Assistant Community Manager to support operations at Antelope Valley, a 120-unit tax credit and project-based apartment community in Lancaster, California. The role supports leasing, resident relations, rent collection, compliance with property policies and procedures, administrative work, and coordination of maintenance requests. The Assistant Community Manager works alongside the Community Manager to help maintain resident satisfaction and a positive community environment. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The stated salary is $24.00–$28.00 per hour, depending on qualifications, education, and prior experience.
Requirements
- At least 1 year of experience as an assistant manager at a multifamily community of 100 or more units.
- Strong interpersonal skills and ability to build positive relationships with residents and collaborate effectively with team members.
- Exceptional time-management and problem-solving skills.
- Ability to resolve conflicts and complaints and provide customer service suited to the community demographic.
- Experience with rent collection and delinquency management.
- Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
- Ability to provide excellent customer service, respond to tenant needs, and engage with the community.
- Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
- Marketing and sales skills to promote vacant units and maintain high occupancy rates.
- Positive attitude.
- Valid driver’s license.
Nice To Haves
- Bilingual in Spanish and English; preferred but not required.
Responsibilities
- Represent Investment Property Group in a positive and professional manner.
- Work alongside the Community Manager to ensure daily activities, property resources, and operational tasks are handled efficiently.
- Oversee rent collections, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings as necessary.
- Assist with applications and leasing for new move-ins and renewals, and manage the waitlist while ensuring accuracy, compliance, and a positive resident experience.
- Conduct daily property walks to inspect common areas for cleanliness, safety, and maintenance; document findings and take corrective action.
- Conduct annual or more frequent unit inspections and follow-ups; document findings and take corrective action.
- Meet with residents and respond to their concerns, requests, and complaints.
- Maintain professionalism, integrity, and respect when interacting with residents, team members, vendors, and community stakeholders.
- Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.
- Support administrative tasks and coordinate maintenance requests.
- Help maintain a high level of satisfaction among residents and prospective tenants.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health Savings Account
- Employee Assistance Program
- 401(k) with company match
- Accrued four weeks of paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
