Assistant Community Manager - Affordable

Fairfield•Gaithersburg, MD

About The Position

The Assistant Community Manager – Affordable supports property operations, ensures compliance with affordable housing programs, and delivers customer service. The role supports leasing and resident satisfaction, helps mentor leasing team members, and assists the Community Manager with daily operations. The position is at Parklane, a 137-unit community. Responsibilities include collecting and posting rent, processing invoices, preparing monthly financial reports, completing bank deposits and account reconciliations, and using Yardi to manage property financials. The role also verifies resident income and monitors rent limits for LIHTC and/or HUD programs, prepares for inspections, and maintains relationships with housing authorities. Additional duties include leasing apartments, responding promptly to resident inquiries, and promoting resident satisfaction and retention.

Requirements

  • At least one year of residential leasing, sales, and/or property management experience.
  • At least one year of LIHTC experience.
  • Experience using Yardi or other related property management accounting software.
  • Strong knowledge of Microsoft Outlook, Word, and Excel.
  • Strong math and accounting skills.
  • Understanding of financial statements, including budgets, financial reports, and accounting information.
  • Strong understanding of federal, state, and local fair housing laws and provisions.
  • High school diploma or equivalent.
  • Knowledge of the Low Income Housing Tax Credit (LIHTC).
  • Ability to work a flexible schedule that includes weekends, evenings, and some holidays.
  • A valid driver’s license may be required.

Nice To Haves

  • Experience in leadership and supervising staff.
  • Housing Credit Certified Professional (HCCP) designation.
  • Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation, if working at a HUD property.
  • Knowledge of the IRS 8823 guide and HUD 4350.3 manual.

Responsibilities

  • Collect and post rent, process invoices, and prepare monthly financial reports.
  • Complete bank deposits and account reconciliations.
  • Use Yardi software to manage property financials.
  • Verify income and monitor rent limits for LIHTC and/or HUD programs.
  • Prepare for inspections and maintain housing authority relationships.
  • Lease apartments and respond promptly to resident inquiries.
  • Promote resident satisfaction and retention.
  • Mentor leasing team members and support the Community Manager in daily operations.

Benefits

  • Competitive compensation plans.
  • Paid time off, paid holidays, and sick days.
  • Paid time off for volunteering activities (optional).
  • Matched 401(k).
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Life insurance.
  • Training, coaching, and mentoring to support career development.
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