Assistant Community Manager (Carroll Inn)
About The Position
The Assistant Community Manager supports the daily operations of the Carroll Inn property, including fiscal management, compliance, facilities, risk management, and resident relations. The position reports to the Community Manager and works with residents, community partners, property management colleagues, and the Resident Services team. MidPen develops affordable housing, manages its communities, and coordinates onsite support programs. Its mission is to provide safe, high-quality affordable housing, promote resident stability and opportunity, and foster diverse communities where people can live with dignity, harmony, and mutual respect.
Requirements
- High school diploma or GED and one year of residential property management, customer service, or administrative experience, or an equivalent combination of education and relevant experience.
- Proficiency in MS Office and/or RealPage software.
- Strong verbal and written communication skills.
- Excellent customer service skills with measurable outcomes.
- Ability to work independently and collaboratively with minimal supervision.
- Highly organized and detail oriented.
- Commitment to the mission and values of MidPen Services and MidPen Housing.
Responsibilities
- Schedule income verification appointments, prepare and process lease agreements, and maintain the housing wait list.
- Assist with re-certifications, welfare exemption documents, Management and Occupancy (MOR) reviews, and Tax Credit Allocation Committee (TCAC) reviews.
- Issue notices, schedule vacancies, and prepare and monitor turnover forms.
- Assist with rent collection and security deposit completion, log petty cash use, and prepare bank deposits.
- Inspect the property and identify maintenance and security issues.
- Support working relationships with local law enforcement and emergency agencies.
- Coordinate maintenance inspections with facilities staff and ensure work orders are processed in a timely manner.
- Maintain resident and property files while protecting confidential information.
- Communicate emergency preparedness procedures to residents and coordinate logistics for resident meetings.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental, vision, life, and disability insurance
- 403(b) retirement investment
- Employee education reimbursement program
- Paid parental leave
- FSA for childcare, medical, and commuter benefits
- EAP program
- Pet insurance
- Paid time off
- Company holidays
- Wellness days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
