Onsite Assistant Community Manager (FVA101626)
About The Position
RealManage is a national community management firm serving homeowners’ associations, condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and developer and builder clients. The company emphasizes technology, transparency, customer service, innovation, and professional growth. The Assistant Community Manager supports community association operations, assists the Association Manager and General Manager, and supervises team members. The role handles homeowner, Board, and vendor inquiries; maintains records and corporate files; prepares meeting materials and correspondence; supports contract renewals and community committees; and attends meetings as needed. The position is onsite in Fredericksburg, Virginia. Other work-related duties may be assigned to meet organizational needs, and reasonable accommodations may be made for qualified individuals to perform essential functions.
Requirements
- Minimum 2–3 years of property management or community management experience, in addition to other professional work experience demonstrating leadership capabilities.
- Proven ability to effectively manage and lead a team.
- Experience managing complex developer portfolios and relationships.
- Strong understanding of community association business and financial statements.
- Excellent organizational, time-management, and communication skills.
- High integrity, honesty, professionalism, and customer-service orientation.
- Excellent verbal and written communication skills, including the ability to engage effectively with internal and external customers.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Ability to remain stationary for 50% of the time; occasionally move around the office and access file cabinets and office machinery; and frequently move boxes weighing up to 20 pounds.
- Ability to operate a computer and other office productivity equipment, maintain files, communicate and exchange accurate information, and observe details at close range.
- Ability to work outdoors in varying weather conditions at community sites and occasionally ascend or descend a ladder or stairs.
Nice To Haves
- CMCA or state-equivalent certifications are desired.
Responsibilities
- Supervise team members.
- Receive and respond to incoming calls from homeowners, Board members, and vendors; follow through on requests and maintain records.
- Process and distribute incoming and outgoing mail for the office and Association.
- Prepare and assist the General Manager with monthly Board packages and in-house mailings.
- Produce and track deed restriction letters based on site inspections, and maintain active and resolved violation logs.
- Track agreement expiration dates for assigned associations, solicit renewal bids, renew agreements with current vendors when requested, and assist with bid-packet preparation.
- Assist with preparing Board and Annual Members Meeting packets in accordance with association bylaw notice requirements.
- Attend Board and Annual Members Meetings as needed to assist the Association Manager and record minutes.
- Draft meeting minutes, make changes as directed by the Association Manager and Board members, manage the approval process, and circulate minutes to the Board of Directors within 30 days of the meeting.
- Prepare and fulfill new Board Member packets within two working days of the Annual Members Meeting.
- Maintain and update corporate records and minutes books for assigned associations.
- Manage volunteer processes and maintain committee volunteer data files and committee requests.
- Set up files for new associations and maintain association files according to standard office procedures.
- Assist the Association Manager with researching resident requests and securing meeting locations and dates.
- Proofread community correspondence.
- Perform other work-related tasks as needed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Health Savings Account (HSA), available with the required high-deductible medical plan
- Flexible Spending Account (FSA)
- Education reimbursement
- 401(k) matching
- Employee Assistance Program (EAP)
- 11 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
