Onsite Assistant Community Manager (FVA101626)

RealManage•Fredericksburg, VA

25d•$70,000 - $75,000•Onsite

About The Position

RealManage is seeking an onsite Assistant Community Manager for its Lee Hill location in Fredericksburg, Virginia. The role supports community associations and their managers with office operations, resident and vendor communication, association records, board and member meetings, contracts, and committee coordination. The position also supervises team members and assists the Association Manager and General Manager with assigned association responsibilities. Additional work-related tasks may be assigned to meet the organization’s ongoing needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

Requirements

At least 2–3 years of property management or community management experience, in addition to other professional work experience demonstrating leadership capabilities.
Proven ability to effectively manage and lead a team.
Experience managing complex developer portfolios and relationships.
Strong understanding of community association business and financial statements.
Excellent organizational, time-management, and communication skills.
High integrity, honesty, professionalism, and customer service orientation.
Excellent verbal and written communication skills, including the ability to engage effectively with internal and external customers.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Ability to remain stationary for 50% of the time; occasionally move about the office; operate a computer and office productivity machinery; position oneself to maintain files; communicate and exchange accurate information; and observe details at close range.
Ability to frequently move boxes weighing up to 20 pounds, work outdoors at various communities, and occasionally ascend or descend a ladder or stairs.

Nice To Haves

CMCA or state-equivalent certifications are desired.

Responsibilities

Supervise team members.
Receive and respond to calls from homeowners, Board members, and vendors; follow through on requests and maintain records.
Process and distribute office and Association mail.
Prepare and assist the General Manager with monthly board packages and in-house mailings.
Produce and track deed restriction letters based on site inspections, and maintain active and resolved violation logs.
Track expiration dates for association agreements, solicit renewal bids, renew agreements with current vendors when requested, assist with bid packet preparation, and ensure agreements are executed and filed appropriately.
Assist with preparing Board Meeting Packets and Annual Members Meeting Packets in accordance with association bylaw notice requirements.
Attend Board Meetings and Annual Members Meetings as needed to assist the Association Manager and record minutes.
Draft meeting minutes, make changes as directed by the Association Manager and Board members, manage the approval process, and circulate minutes to the Board of Directors within thirty days of the meeting.
Prepare and fulfill new Board Member Packets within two working days of the Annual Members Meeting.
Maintain and update corporate records and minutes books for assigned associations.
Manage the volunteer process for assigned associations, maintain committee volunteer data files, and manage committee requests.
Set up files for new associations as assigned and maintain association files according to standard office procedures.
Assist the Association Manager with researching resident requests and securing meeting locations and dates.
Proofread community correspondence.
Perform other work-related tasks as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Health Savings Account (HSA), available with the required high-deductible medical plan
Flexible Spending Account (FSA)
Education reimbursement
401(k) matching
Employee Assistance Program (EAP)
11 paid holidays