About The Position

The Assistant Community Manager assists the Community Manager with the financial administration of the community, including rental collections, bank deposits, and accounting functions. The role may also include daily oversight of leasing staff and taking responsibility for community leadership when the Community Manager is absent. The position supports leasing and resident services, maintains resident lease files and computer records, handles notices to vacate and delinquency-related collections activities, and helps improve community performance. The Assistant Community Manager also performs administrative duties as assigned and is expected to demonstrate regular attendance and punctuality.

Requirements

  • A BA/BS in business, sales, or a related field, relevant experience, or a combination of these.
  • Strong collections experience and accounting/bookkeeping skills.
  • Exceptional customer service skills and ability to work on a team.
  • Strong knowledge of Microsoft Office Suite, including Excel.
  • Demonstrate Bell Core Values and the ability to work successfully on a team.
  • Clear oral and written communication and superior interpersonal skills.
  • Organization and a professional image.
  • Ability to walk, bend, reach, climb, and lift up to 30 lbs.
  • Ability to work with mechanical and electrical equipment and hazardous materials.
  • Comfort working at heights and moving heavy objects.

Nice To Haves

  • Onesite/Rent Roll experience.
  • At least 1 year of experience in the property management industry.
  • Previous supervisory experience.
  • Leasing experience.

Responsibilities

  • Support Leasing Consultants in leasing apartments and lease apartments when necessary.
  • Post rental collections, make bank deposits, and oversee administration of accounting functions for the community.
  • Meet regularly with the Community Manager and Regional Manager to discuss and enhance community performance.
  • Conduct monthly market surveys and recommend pricing changes.
  • Maintain and update resident lease files and computer records for the community, including generating reports.
  • Process notices to vacate and manage delinquency, file evictions, and handle associated collections activities as necessary.
  • Address resident concerns and coordinate resolution with the Community Manager or other members of the leadership team.
  • Perform administrative duties as assigned by the Community Manager.
  • Maintain regular attendance and punctuality.
  • Assist with daily oversight of leasing staff when needed and assume community leadership in the Community Manager’s absence.

Benefits

  • Opportunities for career growth.
  • Total rewards benefits package.
  • Family health insurance.
  • 401(k) match.
  • Vacation, personal days, and sick time.
  • Customized training programs.
  • Associate referral bonus plan.
  • Diverse, equitable, and inclusive work environment.
  • A culture that empowers associates to make a difference.
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