Assistant Community Manager - Signature Point

Greystar•San Diego, CA

21h•$26 - $29•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the community’s financial and operational activities. Responsibilities include completing accounting and bookkeeping tasks, preparing monthly close-outs and financial reports, processing invoices, collecting payments, making bank deposits, handling dispositions and account reconciliations, and using property management software to record and report the community’s financial activity. This position is based at a stabilized 262-unit property. The stated schedule is Tuesday through Saturday, 9 a.m. to 6 p.m., subject to change based on business needs. The role may serve as the on-site supervisor when the Community Manager is absent and may support leasing and marketing activities. The hourly pay range is $25.50–$28.50 in San Diego, California.

Requirements

1–2 years of assistant community management experience is required, as stated in the posting’s Requirements section.
The qualifications section states a minimum of 1–3 years of relevant residence life and/or property management experience demonstrating community management, sales, marketing, and customer service capabilities.
Understanding of lease terms and lease enforcement, including collections.
Excellent written and verbal communication skills.
Detail-oriented and self-motivated, with the ability to work independently and collaboratively.
Hold any licenses or certifications required by state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Strong proficiency with property management software such as Yardi, OneSite, or Entrata.
Ability to access all exterior and interior areas of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree in Business Management, Communications, or a related field from an accredited college or university.
RealPage or OneSite experience.

Responsibilities

Complete daily financial transactions, including collecting and posting rent, fees, and other payments; preparing bank deposits; reconciling bank accounts; preparing financial reports; and processing invoices and payables.
Use property management software, entering required information and completing updates and backups to maintain system integrity.
Review resident files and accounting records for unpaid or late fees, communicate with residents about balances, pursue delinquencies, and enforce lease terms to maximize revenue.
Review vendor, contractor, and service-provider invoices; verify work performed or products purchased; obtain Community Manager approval; code charges; and coordinate payment-related communication.
Follow established eviction procedures, including notice requirements, evictions, and representing the community in court hearings or eviction proceedings as required.
Process resident move-outs by reviewing lease and notice terms, applying applicable deposit and cancellation fees, and completing dispositions in accordance with established procedures and legal requirements.
Promote resident satisfaction and retention by responding promptly to complaints, questions, and requests and addressing service issues.
Act as on-site supervisor in the Community Manager’s absence by organizing and delegating work, coordinating maintenance and make-ready tasks, and managing operations in accordance with company policies and practices.
Assist with the client/owner relationship by meeting with owners, conducting community tours, sharing performance updates, and responding to owner requests.
May support leasing and marketing by greeting prospects, gathering information through Guest Cards, showing apartments and models, obtaining lease deposits, and assisting with applications and credit verification.
For California properties, review completed move-in files before submitting them to the Community Manager for review and approval.
Make routine local trips as needed for bank deposits, training, or other job responsibilities; occasional travel may be required for meetings or training.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.