Leasing Professional - Signature Point

Greystar•San Diego, CA

1d•$26 - $29•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing to prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The property is a 131-unit lease-up community. The schedule is Tuesday through Saturday, 9 a.m. to 6 p.m., and may change according to business needs. The Leasing Professional conducts prospect tours and apartment showings, processes applications and screening, prepares lease and move-in documents, and helps ensure move-in readiness. The role also monitors local market and competitor conditions, implements marketing plans and programs, maintains accurate records in property-management software, and ensures the community and tour areas meet show-quality standards. It follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The position requires relevant state and local licenses or certifications and a valid driver’s license to operate a golf cart on the property. Work includes extended periods of standing, walking, or sitting; bending, stooping, climbing, reaching, carrying, and crawling; and working indoors and outdoors in all weather conditions. Employees may need to travel to other properties or attend training and business meetings, and must be able to work a flexible schedule, including taking call during evenings, weekends, and holidays. The listed pay range is $26.00–$28.50 per hour in San Diego, California. Onsite property positions may also be eligible for bonus programs. Benefits listed for full-time employees include insurance coverage, paid time off, potential onsite housing discounts, a sabbatical program, a 401(k) company match, paid parental leave, fertility-benefit reimbursement, and other voluntary benefits and programs.

Requirements

1–2 years of leasing experience.
Customer-service orientation or a leasing background is highly preferred, as stated in the posting.
Hold all licenses and certifications required by applicable state and local jurisdictions.
Hold a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Nice To Haves

Customer-service orientation or leasing background.
Lease-up experience.
Experience with Yardi7s, CRM, or SNAPPT.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications, conducting credit and criminal-background screening, preparing lease and move-in packages, and supporting move-in and lease signing.
Inspect apartments before resident move-in, confirm they are ready, and arrange for outstanding items to be addressed with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy; follow established policies on concessions, specials, and other programs.
Design and carry out marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific plans and programs.
Use onsite property-management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other information.
Inspect the marketing corridor and leasing tour, communicate maintenance needs, merchandise show units and amenities, and prepare the leasing office for daily activities to maintain show-quality standards.
Follow up with prospects and new residents through email, notes, cards, phone calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support lease renewals by preparing letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, solve problems where possible, and document or convey requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.