Leasing Professional (Part-Time) - Ludlam Point

Greystar Management Services•Miami, FL
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to prospective residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position is at a stabilized garden-style property with 204 units and follows a Monday–Friday schedule plus rotating weekends. The Leasing Professional performs sales and leasing activities, conducts tours, processes applications and screening, prepares lease and move-in documents, and helps ensure a smooth move-in. The role also supports marketing and occupancy efforts, maintains leasing and resident information in property management software, ensures the community and model units meet show-quality standards, follows up with prospects and residents, handles renewal activities, and responds to resident and owner concerns. The position requires a valid driver’s license to operate a golf cart on the property and any licenses or certifications required by applicable state and local jurisdictions. Physical demands include standing, walking, or sitting for extended periods; bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas; working indoors and outdoors in all weather; and moving weights up to 25 pounds independently and 50 pounds with assistance. Occasional or regular travel may be required to assist other properties or attend training and business meetings. The schedule may be flexible and includes taking call during evenings, weekends, and holidays.

Requirements

  • Hold all licenses and certifications required by state and local jurisdictions.
  • Hold a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in packages, and supporting lease signing and move-in.
  • Inspect apartments before resident move-ins, ensure they are move-in ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and goals; and follow policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
  • Use on-site property management software such as OneSite or Yardi to track availability and leasing activity and manage prospect and resident information.
  • Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain show units, models, and amenities, and prepare the leasing office for daily activities.
  • Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions and resident satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and document or route requests to the appropriate people.

Benefits

  • 401(k) with Company Match (eligibility required)
  • Employee Assistance Program
  • Paid sick time
  • May be eligible for weekly, monthly, and/or quarterly bonus programs
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