Leasing Professional - Signature Point

Greystar Management Services•San Diego, CA

9d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing renewals. The position is at a 131-unit lease-up community in San Diego, California, and is scheduled Tuesday through Saturday, 9 a.m. to 6 p.m.; the schedule may change according to business needs. The Leasing Professional conducts prospect and resident interactions, apartment tours, application and screening processes, lease preparation, move-ins, apartment readiness inspections, marketing activities, occupancy tracking, and renewal administration. The role also responds to resident and client/owner concerns and coordinates with maintenance and other appropriate team members to resolve issues. The position requires a flexible schedule, including taking call during evenings, weekends, and holidays. Occasional or regular travel may be required to support other properties, attend training, or participate in business meetings. The pay range is $26.00–$28.50 per hour. Additional compensation may include bonus programs, subject to eligibility and applicable terms.

Requirements

1–2 years of leasing experience.
Required licenses and certifications applicable to state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Customer service orientation or leasing background.
Lease-up experience.
Experience with Yardi7s, CRM, or SNAPPT.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are move-in ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies for concessions, specials, and other occupancy programs.
Create and execute marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability and leasing activity and manage resident and prospect data.
Inspect marketing areas, leasing tours, show units, models, amenities, and the leasing office to maintain company standards; communicate maintenance and upkeep needs.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing decisions and resident satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, resolve problems, and document or route requests to appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions, subject to eligibility.