Assistant Community Manager - Jacksonville, FL

RangeWater Real Estate•Jacksonville, FL

1d•Onsite

About The Position

The Assistant Community Manager supports and assists the Community Manager in overseeing the financial and operational facets of the community. The role completes accounting and reporting tasks, prepares monthly close-out and financial reports, processes invoices for payment, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations, and uses the property management system to record, track, and report the property’s financial activity. The position also supports leasing, marketing, resident relations, property safety and appearance, vendor management, and lease enforcement. In the Community Manager’s absence, the Assistant Community Manager acts as the on-site supervisor, organizing daily work and coordinating operations in accordance with company policies, procedures, and business practices. The schedule is 40 hours in a regular work week; weekend work is required when scheduled. The role is based in an office environment with frequent exposure to outdoor conditions. Routine local travel may be required, and non-local travel may be required for business responsibilities.

Requirements

High school diploma or GED equivalent.
A current, valid driver's license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
Must be available to work weekends when scheduled and able to perform essential job functions unaccompanied.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software; Entrata, Yardi, and/or One Site preferred.

Responsibilities

Support leasing and marketing efforts in person, completing the full leasing cycle to help achieve revenue and occupancy goals.
Complete daily transactions and tasks related to the community’s financial operations.
Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased in accordance with company policies and procedures.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Conduct property tours, provide client or owner updates on property performance, and meet with clients as needed.
Manage contractor and vendor relationships and promote resident satisfaction by building relationships with residents and coworkers.
Maintain the safety, cleanliness, general appearance, and appeal of the property; report equipment malfunctions and injuries or accidents.
Ensure the property maintenance team complies with company standards for service requests.
Act as the on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing community operations in compliance with company policies and procedures.
Monitor market and competitor conditions affecting occupancy and sales; develop and implement short- and long-term marketing plans and goals; and follow established policies for concessions, specials, and other occupancy programs.
Perform other duties as assigned.