Assistant Community Director

Hilltop Residential•Houston, TX

19d•$21 - $22

About The Position

The Assistant Community Director at Canal Street Flats supports the management and operation of the apartment community, including resident service, leasing, staff training, rent collection, budgeting, and property inspections. The role may serve as acting Property Manager when the Property Manager is absent. The position requires a varied schedule that may include weekends and holidays.

Requirements

At least 1 year of experience as an Assistant Property Manager at a conventional apartment community.
Yardi experience.
Reliable attendance and punctuality.
Ability to meet and exceed sales and customer service objectives.
Exceptional customer service and leasing skills.
Friendly, outgoing personality.
Ability to work a varied schedule, including weekends and holidays as required.
Reliability and ability to take charge in the manager’s absence.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong written and verbal communication skills.
Valid driver’s license and/or access to reliable transportation.

Nice To Haves

Bookkeeping experience.

Responsibilities

Address current and prospective residents’ concerns in a friendly and professional manner.
Help set standards for how Leasing Agents engage with prospective and current residents; tour and lease apartments as necessary.
Help train staff as necessary and model effective sales techniques daily.
Lead rent collection efforts, particularly with delinquent residents, including lease termination and legal action when necessary.
Assist with managing the property budget and making sound fiscal decisions to increase the community’s net operating income.
Inspect apartments during move-ins and move-outs, and walk apartments and the community as needed.
Act as Property Manager when the Property Manager is absent.