Assistant Community Director

Hilltop Residential•Houston, TX

19d

About The Position

The Assistant Community Director supports the management and daily operations of Canal Street Flats. The role focuses on resident service, leasing and sales, staff support, rent collection, budget decisions, and property inspections. The Assistant Community Director may act as Property Manager when the Property Manager is absent. The position requires a varied schedule that may include weekends and holidays.

Requirements

At least one year of experience as an Assistant Property Manager at a conventional apartment community.
Yardi experience.
Reliable attendance and punctuality.
Ability to meet and exceed sales and customer service objectives.
Required exceptional customer service and leasing skills.
Friendly, outgoing personality.
Ability to work a varied schedule, including weekends and holidays as required.
Reliability and ability to take charge in the manager's absence.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong written and verbal communication skills.
Valid driver's license and/or access to reliable transportation.

Nice To Haves

Bookkeeping experience.

Responsibilities

Address concerns from current and prospective residents in a friendly, professional manner.
Help set standards for how Leasing Agents engage with prospective and current residents.
Tour and lease apartments as needed.
Assist with staff training and model effective sales techniques.
Lead rent collection efforts, particularly for delinquent residents; this may involve lease termination and legal action when necessary.
Assist in managing the property's budget and make sound fiscal decisions to increase the community's net operating income.
Inspect apartments during move-ins and move-outs, and walk apartments and the community as needed.
Act as Property Manager when the Property Manager is absent.