Assistant Community Director

Hilltop Residential•Athens, GA

About The Position

Hilltop Residential is hiring an Assistant Community Director for Ascent Athens. The role supports the community’s day-to-day operations and resident experience, including leasing, customer service, rent collection, staff training, budgeting, and apartment inspections. The Assistant Community Director may act as Property Manager when the Property Manager is absent. The position requires a varied schedule that may include weekends and holidays.

Requirements

At least 1 year of experience as an Assistant Property Manager at a conventional apartment community.
OneSite experience.
Reliable attendance and punctuality.
Ability to meet and exceed sales and customer service objectives.
Exceptional customer service and leasing skills.
Friendly, outgoing personality.
Ability to work a varied schedule, including weekends and holidays as required.
Reliability and ability to take charge in the manager’s absence.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong written and verbal communication skills.
Valid driver’s license and/or access to reliable transportation.

Nice To Haves

Bookkeeping experience.

Responsibilities

Address concerns from current and prospective residents in a friendly and professional manner.
Help set standards for how Leasing Agents engage with prospective and current residents.
Tour and lease apartments as needed.
Help train staff and model effective sales techniques.
Lead rent collection efforts, especially for delinquent residents; this may involve lease termination and legal action.
Assist in managing the property budget and make sound fiscal decisions to increase the community’s net operating income.
Inspect apartments during move-ins and move-outs, and walk apartments and the community as needed.
Act as Property Manager when the Property Manager is absent.