Onsite Assistant Community Association Manager (Stonebridge Ranch)
About The Position
The Assistant Community Association Manager supports the daily operations of Stonebridge Ranch Community Association in McKinney, Texas. Reporting to the Assistant General Manager, this hands-on administrative management support role independently coordinates administrative workflows, resident services, financial processing, management follow-through, and routine issue resolution. The position connects management, residents, vendors, and internal departments, ensuring assigned matters are handled accurately, professionally, and on time while escalating decisions that require management authority. The successful candidate demonstrates sound judgment, strong communication and organizational skills, accountability, discretion, and consistent follow-through. The role also supports board and governance administration, office operations, and continuity of resident services, including scheduled front desk coverage. Duties may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.
Requirements
- Strong organizational skills and the ability to prioritize and multitask effectively.
- Self-starter with sound judgment and the ability to independently manage workflows and resolve routine issues.
- Professional verbal and written communication skills.
- Positive, customer-focused attitude and professional demeanor.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Ability to work independently and collaboratively in a dynamic, fast-paced environment.
- Dependable, reliable, organized, and capable of exercising independent judgment.
- Professionalism, discretion, accountability, ownership of responsibilities, and consistent follow-through.
- Ability to sit for prolonged periods at a desk and work on a computer.
- Ability to occasionally stand, walk, bend, or reach as needed.
- Ability to lift or move objects up to 10–15 pounds.
- Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
- Visual acuity to read printed materials, spreadsheets, and computer screens.
- Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
- Ability to work in a standard office environment with moderate noise levels.
- Ability to work a standard schedule, with occasional extended hours as required.
Nice To Haves
- Previous experience in property management, HOA or condominium management, real estate, hospitality, or a related field.
- Experience with property management software.
- Education relevant to the position.
Responsibilities
- Independently manage daily administrative workflows, correspondence, records, and assignments through completion.
- Address homeowner inquiries, account questions, portal assistance, and routine policy matters professionally and with sound judgment.
- Coordinate accounts receivable and accounts payable workflows, payment processing, vendor documentation, and related follow-up within established financial controls.
- Track management directives, deadlines, and departmental action items to ensure timely follow-through.
- Coordinate meeting materials, maintain Association records, and monitor action items under management's direction.
- Maintain standard operating procedures, identify administrative gaps, and implement approved improvements.
- Research and resolve routine matters independently, escalating issues requiring management decisions or authorization.
- Provide front desk coverage during scheduled breaks, employee absences, and other operational needs to ensure continuity of resident services.
- Maintain office supplies, administrative resources, and organized records.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Health Savings Account (HSA), available with the required high-deductible medical plan
- Flexible Spending Account (FSA)
- Education reimbursement
- 401(k) matching
- Employee Assistance Program (EAP)
- 11 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
