About The Position

The Assistant Chief Engineer oversees day-to-day Engineering operations and helps ensure the hotel's facilities and equipment are functional, safe, and efficient. The role is responsible for ongoing maintenance, repair, projects, and preventive maintenance, with a focus on improving efficiency, profitability, and service levels. The position supports staff and management with service requests, planning and evaluating preventive maintenance, procurement and management of engineering supplies and equipment, facility inspections, and coordination of repairs and renovations. It also helps manage departmental expenses, ensure compliance with policies and safety regulations, and recruit, train, coach, and evaluate Engineering associates. The role requires guest-service and leadership skills, technical knowledge across building systems, and the ability to work flexible schedules, including weekends and holidays.

Requirements

  • At least 5 years of experience in hotel/building services or another appropriate engineering field.
  • Knowledge of carpentry, plumbing, and electrical systems.
  • Knowledge of hotel fire standards and procedures.
  • Knowledge of water treatment, hydraulics, mechanics, chillers, airflow, HVAC, electronics, sound, television, lighting, elevators, boilers, and pumps.
  • Ability to work independently and use judgment to resolve personnel and production concerns with minimal supervision.
  • Outstanding guest-service skills and leadership capability.
  • Ability to operate a motor vehicle.
  • High school diploma or GED.
  • Two years of experience in engineering and maintenance or a related professional area, with HVAC-R, electrical, or plumbing experience.
  • Ability to communicate in English.
  • Ability to work as a team player, handle multiple tasks, and work flexible schedules, including holidays and weekends.
  • Experience using Microsoft Office programs such as Word, Excel, and Outlook.
  • Ability to understand financial information and data and perform basic arithmetic functions.
  • Ability to work in a fast-paced environment.
  • Physical ability to lift, carry, push, pull, or otherwise move objects and push carts weighing 50 pounds or more; stand, walk, reach, and bend throughout the shift.

Nice To Haves

  • At least 3 years of progressive management experience in a hotel is preferred.
  • Knowledge of a second language.

Responsibilities

  • Supervise the day-to-day operations of Engineering.
  • Maintain and operate equipment for optimum effectiveness, efficiency, and safety.
  • Assist staff and management with service requests by evaluating requests and dispatching appropriate staff or contractors.
  • Help plan, schedule, and evaluate preventive maintenance programs.
  • Ensure compliance with Engineering departmental policies, standards, and procedures.
  • Manage controllable departmental expenses to achieve or exceed budgeted goals.
  • Participate in procuring and managing engineering supplies, parts, and equipment.
  • Inspect and evaluate facilities to determine required work.
  • Recommend or arrange services including painting, repairs, renovations, and replacement of furnishings and equipment.
  • Follow Occupational Health & Safety regulations and apply knowledge of Safety Data Sheets, product labeling, and proper material storage and handling.
  • Ensure daily standup meetings are conducted.
  • Participate in training and continuing education for Engineering staff and ensure associates receive ongoing training on job tasks and guest expectations.
  • Assist with recruiting, interviewing, and hiring associates; conduct performance appraisals; coach and counsel associates; take progressive corrective action; and motivate, develop, and train staff.
  • Supervise associates' ability to execute departmental and property emergency procedures.
  • Perform other reasonable duties as required by management.
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