About The Position

The Assistant Chief Engineer ensures the functionality, safety, and efficiency of hotel facilities. The role is responsible for ongoing maintenance, projects, repairs, and preventive maintenance, with a focus on improving efficiency, profitability, and service levels. It supervises day-to-day Engineering operations, maintains equipment, supports service-call management and preventive maintenance planning, and helps manage departmental budgets, supplies, staff training, and emergency procedures.

Requirements

  • Minimum 5 years of experience in hotel/building services or another appropriate engineering field.
  • Knowledge of carpentry, plumbing, and electrical work.
  • Knowledge of hotel fire standards and procedures.
  • Knowledge of water treatment, hydraulics, mechanics, chillers, air flows, HVAC, electronics, sound, television, lighting, elevators, boilers, pumps, and related systems.
  • Ability to work independently and use judgment to resolve personnel and production concerns with minimal supervision.
  • Outstanding guest service skills and leadership capability.
  • Ability to operate a motor vehicle.
  • High school diploma or GED.
  • Two years of experience in engineering and maintenance or a related professional area, including HVAC-R, electrical, or plumbing experience.
  • Ability to communicate in English.
  • Ability to work as a team player.
  • Ability to work flexible schedules, including holidays and weekends, and perform multiple tasks.
  • Experience using Microsoft Office programs, including Word, Excel, and Outlook.
  • Ability to work with and understand financial information and data, and perform basic arithmetic functions.

Nice To Haves

  • Minimum 3 years of progressive management experience in a hotel preferred.
  • A second language is a plus.

Responsibilities

  • Supervise the day-to-day operations of the Engineering department.
  • Maintain and operate equipment for optimum effectiveness, efficiency, and safety.
  • Assist staff and management with service requests by evaluating requests and dispatching appropriate staff and contractors.
  • Assist with planning, scheduling, and evaluating preventive maintenance programs.
  • Ensure compliance with Engineering departmental policies, standards, and procedures.
  • Manage controllable departmental expenses to achieve or exceed budgeted goals.
  • Participate in procurement and management of engineering supplies, parts, and equipment.
  • Inspect and evaluate facilities to determine required work.
  • Recommend or arrange services such as painting, repairs, renovations, and replacement of furnishings and equipment.
  • Follow requirements for Safety Data Sheets, product labeling, and proper storage and handling of materials.
  • Follow Occupational Health and Safety regulations.
  • Ensure daily stand-up meetings are conducted.
  • Participate in training and continuing education for Engineering staff.
  • Ensure associates receive ongoing training on job tasks and guest expectations.
  • Assist with recruiting, interviewing, and hiring associates; conduct performance appraisals; coach and counsel; take progressive corrective action; motivate, develop, and train staff.
  • Supervise associates' ability to execute departmental and property emergency procedures.
  • Perform other reasonable duties as required by management.
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