Assistant Center Administrator

Behavioral Innovations • Grand Prairie, TX

24d • Onsite

About The Position

The Assistant Center Administrator oversees daily operations at Behavioral Innovations’ Grand Prairie North Treatment Center, a clinic-based ABA therapy center. The role supports productivity, efficiency, financial and budget performance, staffing, scheduling, and facility growth while maintaining an empathetic, compassionate approach aligned with clinical outcomes. The administrator works closely with Board-Certified Behavior Analysts (BCBAs) on evaluating and developing existing and new therapy services and is responsible for hiring, new-hire orientation, and performance assessments for treatment center staff other than BCBAs. The position also plans staff and client schedules about a month in advance to support individualized, one-to-one center-based services. The center operates Monday through Friday, 8 a.m. to 6 p.m., and the administrator must be present during business hours.

The role’s outcomes include maintaining a nurturing learning environment and overseeing staffing, scheduling, financial metrics, and facility growth; approving tours assigned by Intake; keeping the facility clean and well maintained, with issues addressed within 24 hours; adjusting daily schedules; completing new-hire onboarding within the first three days of employment; confirming accurate coding; supporting staff development and training; and communicating with parents and staff to support center performance.

Requirements

• Applied Behavioral Analysis (ABA) background.
• Experience in operations management, client management, and management of others.
• A bachelor’s degree in a business-related field or 1–3 years of experience in a related field.
• Understanding of P&L, accounts receivable/accounts payable, billing disputes, and collections.
• Outstanding verbal, written, and presentation skills.
• Ability to handle multiple projects simultaneously while delivering continuous results.
• Superior organization, prioritization, and self-motivation skills.
• Flexibility to accommodate business needs.
• Must be present at the center during business hours.

Responsibilities

• Oversee the center’s daily operations, including staffing, scheduling, financial metrics, and facility growth.
• Maintain a nurturing learning environment and center culture.
• Approve tours assigned by Intake.
• Keep the facility clean and well maintained, and ensure issues are addressed within 24 hours.
• Make daily schedule adjustments as needed and plan staff and client schedules about a month in advance.
• Hire, orient, and conduct performance assessments for treatment center staff other than BCBAs.
• Complete new-hire onboarding within the first three days of employment.
• Confirm accurate financial coding.
• Support staff development and training.
• Communicate with parents and staff to support optimal center performance.
• Work with BCBAs to evaluate and develop existing and new therapy services.

Benefits

• Daily pay access.
• Wellbeing Program.
• OVIA Health women’s health app supporting the parenthood journey.
• Employee Assistance Program (EAP).
• Collaborative and supportive team structure.
• ABA Intern, referral bonuses, employee recognition, and employee perks programs.
• Ongoing training and professional development.
• Medical, vision, dental, and supplemental insurance policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager