Assistant Center Administrator

Behavioral Innovations•North Richland Hills, TX
•Onsite

About The Position

The Assistant Center Administrator oversees the daily operations of Behavioral Innovations’ North Richland Hills, Texas treatment center, supporting productivity, efficiency, financial performance, staffing, scheduling, and facility growth in alignment with clinical outcomes. The role works closely with Board-Certified Behavior Analysts (BCBAs) to evaluate and develop new and existing therapy services, and helps maintain a nurturing learning environment for clients and families. Responsibilities include hiring and performance assessments for treatment center staff other than BCBAs, new-hire orientation and onboarding, and planning staff and client schedules a month in advance. Because services are individualized and center-based, appropriate staff-to-client pairing is a critical part of the role. The administrator also manages daily schedule adjustments, supports staff development and training, communicates with parents and staff, and helps ensure financial and operational targets are met. The treatment center is open Monday through Friday, 8 a.m. to 6 p.m.; the administrator must be present at the center during business hours.

Requirements

  • Background in Applied Behavior Analysis (ABA).
  • Experience in operations management, client management, and managing others.
  • A bachelor’s degree in a business-related field or 1–3 years of experience in a related field.
  • Understanding of profit and loss (P&L), accounts receivable and payable (AR/AP), billing disputes, and collections.
  • Outstanding verbal, written, and presentation skills.
  • Ability to manage multiple projects simultaneously while delivering continuous results.
  • Strong organization, prioritization, and self-motivation skills.
  • Schedule flexibility to accommodate business needs.
  • Must be present at the center during business hours.

Responsibilities

  • Oversee daily center operations, including staffing, scheduling, financial metrics, and facility growth.
  • Maintain a nurturing learning environment and support clinical outcomes in partnership with BCBAs.
  • Approve tours assigned by Intake.
  • Keep the facility clean and well maintained, and ensure issues are addressed within 24 hours.
  • Make daily schedule adjustments as needed and block out staff and client schedules a month in advance.
  • Hire and conduct performance assessments for treatment center staff, excluding BCBAs.
  • Complete new-hire onboarding within the first three days of employment.
  • Confirm accurate financial coding and support financial performance.
  • Support staff development and training.
  • Communicate with parents and staff to support optimal center performance.
  • Work with BCBAs to evaluate and develop existing and new therapy services.

Benefits

  • Daily Pay access.
  • Wellbeing Program.
  • OVIA Health women’s health app.
  • Employee Assistance Program (EAP).
  • Supportive team structure.
  • ABA Intern, referral bonus, employee recognition, and employee perks programs.
  • Ongoing training and professional development.
  • Medical, vision, dental, and supplemental insurance policies.
  • Career advancement opportunities.
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