PART TIME ASSISTANT CASE MANAGER

The GEO Group•Santa Ana, CA

1d•Onsite

About The Position

The Assistant Case Manager provides case management support for a Day Reporting Center checking in participants and assisting Behavior Change Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.

Requirements

High school diploma required
Good customer service skills.
Effective communication skills with internal and external contacts at all levels.
Good organizational skills and attention to detail.
Solid computer skills and proficiency with MS Word and Excel.
Basic database skills.
Basic math skills.

Nice To Haves

Baccalaureate Degree in Social Services preferred.
Bi-lingual (English/Spanish) skills preferred.
College coursework in Human Services or business discipline preferred.
Minimum of six (6) months experience in Human Services field with direct participant services preferred.
Minimum of six (6) months experience working with minority populations preferred.

Responsibilities

Checks-in all participants entering the facility.
May complete drug screens according to assigned random schedule for each participant check-in.
May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
Completes initial “Starting Point” process with participants to completion, including Starting Point paperwork, input into Company database, and assignment of groups and other services.
Provides general office administration duties, including answering phones; provides general customer service to all who enter the facility, including participants, customers, and the general public.
Assists Behavior Change Managers with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
Assists in managing a participant caseload using the Principles of Effective Intervention (“What Works”). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in Company database.
Develops and monitors the participant’s progress relative to their CMP through all phrases of the program.
Files, prepares charts, and performs data entry as assigned.
May be responsible for office opening and closing procedures.
Performs other duties as assigned.