Assistant Business Office Manager

Highlands Health and Rehabilitation Center•Memphis, TN
•Onsite

About The Position

Highlands Health and Rehabilitation Center is seeking an Assistant Business Office Manager (ABOM) to support the Business Office in delivering financial and administrative services to residents and their families. The ABOM works closely with the Business Office Manager to ensure accurate billing, resident account management, and daily office operations. The role contributes to financial accuracy, compliance, and compassionate customer service in a healthcare environment. The position is full-time, Monday through Friday, in a skilled nursing and long-term care setting in Memphis, Tennessee.

Requirements

  • Previous experience in a healthcare business office, skilled nursing, or long-term care setting.
  • Knowledge of Medicaid, Medicare, and private insurance billing processes.
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.

Responsibilities

  • Assist with resident billing, collections, and accounts receivable.
  • Process Medicaid, Medicare, and insurance claims accurately and on time.
  • Maintain resident trust accounts and ensure proper documentation.
  • Provide backup support to the Business Office Manager.
  • Assist with financial reporting and month-end close procedures.
  • Maintain confidentiality of resident and financial information.

Benefits

  • Competitive pay
  • Early wage access through Tapcheck
  • PTO and holiday pay
  • 401(k) retirement plan
  • Health, dental, and vision insurance
  • Life and disability insurance
  • Employee referral program
  • Career growth opportunities
  • Employee appreciation events
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