Assistant Business Office Manager

Life Care Center of Omaha•Omaha, NE

About The Position

The Assistant Business Office Manager assists the Business Office Manager with the overall administrative, billing, accounting, and payroll functions of the business office, in accordance with applicable laws, regulations, and Life Care standards. This role is responsible for patient accounts and supports bookkeeping and other business office operations. The Assistant Business Office Manager assumes the Business Office Manager’s duties in their absence. The position requires a high school diploma or equivalent. An associate’s degree or equivalent experience and one year of experience in post-acute care or another geriatric-related field are preferred. Experience with Medicare and insurance billing is required. The role also involves customer service, interdisciplinary teamwork, confidentiality, compliance, and assisting with patient evacuation. It has physical requirements that include intermittent movement throughout working hours and lifting, carrying, and pushing or pulling up to 20 pounds.

Requirements

High school graduate or equivalent.
Experience in Medicare and insurance billing.
Proficiency in Microsoft Word, Excel, and email.
Ability to implement and interpret business office programs, goals, objectives, policies, and procedures.
Ability to make independent decisions when circumstances warrant.
Knowledge of administration practices and procedures and of laws, regulations, and guidelines governing administration functions in a post-acute care facility.
Ability to perform competently in general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation.
Ability to maintain confidentiality and follow company policies, including harassment and compliance procedures.
Integrity and professionalism consistent with Life Care’s Code of Conduct, including completion of mandatory compliance training.
Ability to read, write, speak, and understand English.
Ability to concentrate and use reasoning skills and good judgment.
Physical ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Ability to lift 20 pounds from floor to waist and waist to shoulder, carry 20 pounds, and push or pull 20 pounds.
Dependable, regular attendance.

Nice To Haves

Associate’s degree or equivalent experience.
One year of experience in post-acute care or another geriatric-related field.

Responsibilities

Assist with managing and overseeing bookkeeping, including posting payments and charges to patient ledgers, balancing daily receipts, collecting delinquent accounts, and evaluating whether to refer delinquent accounts to collection agencies.
Maintain the facility checkbook and reconcile it regularly.
Manage patient accounts.
Assume the duties of the Business Office Manager in their absence.
Provide excellent customer service and maintain a positive attitude toward patients.
Assist with the evacuation of patients.
Demonstrate dependable, regular attendance.
Communicate and function productively as part of an interdisciplinary team.
Follow applicable laws, regulations, company policies, procedures, and Life Care standards.
Maintain confidentiality of proprietary and confidential information.
Implement the compliance program and Code of Conduct, and ensure full participation by department staff in required compliance training.
Promote integrity, maintain an open-door policy, and refrain from participating in or allowing retaliation against people reporting good-faith concerns.