Assistant Branch Manager - Racine

Tri City National Bank • Racine, WI

10d

About The Position

Tri City National Bank is a community banking partner focused on customer service, strong relationships, and supporting community growth. The Assistant Branch Manager oversees daily branch operations, supports teller transactions, and helps ensure an exceptional customer experience. The role also develops and trains team members, maintains compliance with bank policies, and drives operational efficiency throughout the branch. Compensation is $27.00–$38.00 per hour, depending on experience.

Requirements

• High school diploma or equivalent.
• At least 2 years of supervisory experience in a bank setting.
• Strong customer service, communication, and problem-solving skills.
• Ability to handle high-stress situations and make quick decisions.
• Knowledge of banking policies and procedures.
• Ethical team player with attention to detail.
• Willingness to travel and attend required meetings.

Responsibilities

• Oversee branch operations, including vault management, wire transfers, ATM functions, and teller transactions.
• Build customer relationships and proactively promote banking products to meet clients’ financial needs.
• Coach, develop, and provide regular feedback to employees; conduct performance reviews.
• Train team members on bank products, services, and procedures.
• Handle customer inquiries promptly and resolve issues while delivering exceptional service.
• Ensure branch security, regulatory compliance, and audit readiness.
• Maintain a polished, professional appearance and communicate clearly in all interactions.

Benefits

• 401(k) with company match.
• Tuition reimbursement for full-time employees.
• Medical, dental, and vision coverage for full-time employees.
• Paid vacation for full-time employees.
• Part-time employees may receive up to 20 hours of paid vacation after 6 months, subject to eligibility.
• Predictable schedule with major holidays off.
• Benefits begin on the first of the month after the hire date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED