Assistant Branch Manager - Racine

Tri City National Bank • Racine, WI

1d • $27 - $38

About The Position

Tri City National Bank is a community banking partner focused on customer service, strong relationships, and helping the community grow. The Assistant Branch Manager oversees daily branch operations, supports teller transactions, and ensures an exceptional customer experience. The role also develops and trains team members, maintains compliance with bank policies, and improves operational efficiency throughout the branch. Compensation is $27.00–$38.00 per hour, depending on experience.

Requirements

• High school diploma or equivalent.
• At least 2 years of supervisory experience in a bank setting.
• Strong customer service, communication, and problem-solving skills.
• Ability to handle high-stress situations and make quick decisions.
• Knowledge of banking policies and procedures.
• Ethical team player with attention to detail.
• Willingness to travel and attend required meetings.

Responsibilities

• Oversee branch operations, including vault management, wire transfers, ATM functions, and teller transactions.
• Build customer relationships and proactively promote banking products to meet customers’ financial needs.
• Coach, develop, and provide regular feedback to employees, and conduct performance reviews.
• Train team members on bank products, services, and procedures.
• Handle customer inquiries promptly and resolve issues while delivering exceptional customer service.
• Ensure branch security, regulatory compliance, and audit readiness.
• Maintain a polished, professional appearance and communicate clearly in all interactions.
• Travel and attend required meetings.

Benefits

• 401(k) with company match.
• Tuition reimbursement for full-time employees.
• Medical, dental, and vision coverage for full-time employees.
• Paid vacation for full-time employees.
• Up to 20 hours of paid vacation after 6 months for part-time employees.
• Predictable schedule, with no early mornings or late nights and major holidays off.
• Personal and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED