Assistant Branch Manager

Bank of Greene•City of Hudson, NY

13d

About The Position

The Assistant Branch Manager supports the Branch Manager and, in the manager’s absence, assumes responsibility for efficiently running the branch’s daily operations. The role develops new deposit and loan relationships, provides superior customer service, and promotes a service culture through positive coaching, guidance, and staff motivation. The position assists with branch operations, customer transactions, cash management, security, internal controls, reporting, business development, sales goals, and employee supervision and training. The Assistant Branch Manager is also responsible for maintaining confidentiality, supporting compliance with the Community Reinvestment Act and applicable bank compliance programs, and obtaining an MLO number through the Nationwide Mortgage Licensing System and Registry and a New York State Notary.

Requirements

Bachelor’s degree in business or finance preferred, or equivalent work experience.
At least two years of experience in a financial institution.
Excellent interpersonal, communication, and computer skills.
Detail-oriented, with strong organizational skills and a high degree of accuracy.
Strong ability to build customer relationships that enhance the bank’s overall marketing effort.

Nice To Haves

Bachelor’s degree in business or finance.

Responsibilities

Assist the Branch Manager in overseeing day-to-day branch operations and perform the manager’s duties in their absence.
Use interpersonal and customer-service skills, tact, and diplomacy when dealing with customers and employees.
Remain knowledgeable about the core operating system and related software.
Perform Financial Service Representative and Teller duties as needed.
Maintain knowledge of deposit products, consumer loans, and mortgage loans.
Open and maintain deposit accounts.
Assist with opening the teller cashbox and handling customer transactions as needed.
Supervise vault and safe deposit box operations and procedures.
Approve customer and bank transactions within authorized limits.
Follow bank policies and procedures for approving checks and overrides.
Maintain branch and teller cash levels within limits, including ordering and shipping branch cash through the Federal Reserve.
Ensure security procedures are followed, the branch is operationally sound, and satisfactory audits are achieved.
Manage the review and maintenance of internal control logs and daily and monthly reports.
Conduct business development activities to build customer relationships involving deposit accounts and loan originations.
Assist staff in meeting sales targets and production goals.
Develop supervisory and leadership skills to manage, motivate, and train branch employees.
Prepare staff performance reviews and disciplinary notices as needed.
Ensure the financial institution complies with the Community Reinvestment Act.
Maintain the highest level of confidentiality regarding information obtained.
Obtain an MLO number through the Nationwide Mortgage Licensing System and Registry.
Obtain a New York State Notary.
Complete required training and meet applicable BSA, USA PATRIOT Act, and bank compliance-program requirements.
Report suspicious currency transactions or activity to the immediate supervisor or BSA Officer and report customer transactions that are outside normal activity.