Assistant Branch Manager

Havertys • The Woodlands, TX

12d • Onsite

About The Position

The Assistant Branch Manager partners with an experienced Havertys Manager while preparing for promotion to Branch Manager and leadership of a Havertys Furniture store. The role delivers high-quality customer service and supports Team Members by removing obstacles, providing assistance, and empowering teams. The Assistant Branch Manager develops management and leadership skills through sales, coaching, training, merchandising, inventory control, and oversight of store operations.

The position is based at a Houston-market location, with a willingness to work at any Havertys location across the market. Relocation to other Havertys locations is preferred and may receive additional consideration. Compensation is described as $65,000+ with branch-performance bonus potential; the posting also states that Assistant Managers can earn up to $60K plus incentives.

The work takes place in a fast-paced, customer-focused retail showroom with a business-professional dress code. The schedule is five days per week and includes nights and weekends. Stores are open 10 a.m.–7 p.m. Monday through Saturday and noon–6 p.m. Sunday.

Requirements

• Retail sales management experience.
• High school diploma, GED, or equivalent required; alternatively, 1–3 years of related experience and/or training, or an equivalent combination of education and experience.
• A love for sales, creating positive customer experiences, and building lasting relationships.
• Exceptional analytical, problem-solving, and decision-making skills.
• Proven ability to motivate, influence, and inspire yourself and others.
• Computer literacy.
• Enjoyment of details and operational excellence.
• Excellent communication skills.
• Integrity, honesty, and leadership.
• Able to work five days per week, including nights and weekends.
• Able to occasionally lift and move furniture using team lifting and/or available tools; some items weigh over 150 pounds.
• Able to maneuver around the gallery floor, stock room, and office.
• Able to perform prolonged standing, twisting, stooping, kneeling, squatting, and bending.

Nice To Haves

• College education preferred.
• Furniture and interior design experience is a major plus.
• Willingness and ability to relocate to other Havertys locations is preferred; additional consideration may be given.

Responsibilities

• Deliver personalized customer service and an outstanding customer experience through quality home furnishings and design support.
• Coach, lead, motivate, and develop teams to foster a positive store environment.
• Sell, train, merchandise, control inventory, and oversee store operations.
• Represent the Havertys brand through polished communication, professional appearance, and conduct.
• Demonstrate the company’s values of customer focus, integrity, quality, and teamwork.
• Promote the complimentary interior design service.
• Attract, train, and develop talent at all levels of the business.
• Support the leadership team with new initiatives and training.
• Recognize and respond to complex priorities and produce detailed, operationally sound results.
• Lead by example and ensure associates feel supported and inspired.
• Perform other duties as directed by the supervisor.

Benefits

• 401(k) program with 4% company match.
• Medical, dental, and vision benefits.
• Paid vacation, sick time, personal days, and company holidays.
• Paid comprehensive training.
• Opportunities for advancement.
• Opportunities to give back to the community.
• Associate discount on merchandise.
• Bonus program for Team Member referrals.
• Educational financial assistance.
• Complimentary health and wellness program.
• Bonus potential based on branch performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED