Assistant Branch Manager II - Chico Esplanade

Tri Counties Bank•Chico, CA

13d•$24 - $28

About The Position

The Assistant Branch Manager supports the Branch Manager in attaining branch goals and maintaining a service environment by identifying financial solutions. The Assistant Branch Manager assumes responsibility for the branch in the Branch Manager’s absence. The position helps oversee branch and teller operations, customer service, compliance, staffing, and expense controls.

Requirements

High school diploma or GED.
Ability to lead and direct others.
Appropriate management experience.
Excellent written and verbal communication skills.
Above-average working knowledge of bank products and teller operations systems.
Ability to use personal computers and Windows-driven programs.
Maintain current knowledge of bank policies and procedures and comply with applicable federal and state laws, including requirements related to Bank Secrecy Act reporting, CIP, OFAC, information security, identity-theft red flags, and financial elder-abuse reporting.
May be required to lift up to 25 pounds.

Nice To Haves

Undergraduate degree preferred.

Responsibilities

Conduct daily team huddles at the beginning and end of each day when the Branch Manager is absent or as directed.
Meet assigned performance goals.
Plan and implement activities that promote referrals to the platform sales team through financial solutions, referral coaching, and feedback sessions.
Manage branch operations and teller functions, keeping the Branch Manager informed of key issues and problems.
Ensure staff provide prompt, efficient, and friendly customer service and handle transactions accurately and on time according to guidelines.
Ensure the branch follows operating and compliance guidelines, including the Operational Loss policy.
Ensure the branch successfully completes annual reviews and audits.
As directed by the Branch Manager, administer HR policies and procedures, including hiring, termination, evaluation, salary increase recommendations, counseling, and discipline.
Ensure staff schedules meet customer needs, manage the branch within FTE guidelines, and allocate FTE according to customer visitation patterns.
Operate within assigned budget and expense-control guidelines.
Perform branch duties as needed to ensure prompt and efficient customer service.
Maintain current knowledge of bank procedures and policies.
Maintain current knowledge of and comply with applicable regulations, including the Bank Secrecy Act, USA Patriot Act, suspicious activity reporting, CIP, Reg DD/Truth in Savings, Expedited Funds Availability Act, and Gramm-Leach-Bliley Act.
Perform other work-related duties as assigned.