Assistant Banquet Manager

Horseshoe Bay Resort • City of Syracuse, NY

3h

About The Position

Marriott Syracuse Downtown is seeking an Assistant Banquet Manager to assist the Banquet Manager in coordinating, supervising, training, and directing banquet personnel. The role helps ensure the success of banquet events while maintaining high standards of service. The Assistant Banquet Manager may also work as a banquet server when needed, including setting up, greeting and serving guests, and breaking down functions.

The position involves checking banquet event orders and room setups, communicating with group representatives, verifying and adjusting staffing for upcoming functions, and inspecting banquet areas after events to ensure equipment is returned and spaces are clean. Other job-related duties may be assigned.

Crescent Hotels & Resorts describes a workplace committed to respecting differences and fostering open and honest conversations about race, equity, diversity, and inclusion through examining beliefs and behaviors, training, recruiting, and promoting diverse talent.

Requirements

• Strong communication skills and a self-starting personality with an even disposition.
• Comprehensive knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings and service ware.
• Knowledge of applicable federal, state, and local health and safety regulations.
• Experience in event management or catering.
• Supervisory experience and ability to motivate a team to stay on task and exceed guest expectations.
• Commitment to teamwork and excellent customer service.

Responsibilities

• Check server and houseperson banquet event orders to ensure all information is accurate.
• Check room setups to ensure banquet event order directions are followed completely and public areas are neat and clean.
• Contact group representatives and explain how to get in touch with the team during the function, if needed.
• Verify staffing levels for the next day's functions and adjust schedules by adding or canceling servers, bartenders, or housepersons.
• Work as a banquet server when needed, including setting up, greeting and serving guests, and breaking down functions.
• Inspect banquet areas at the end of functions to ensure equipment is returned to its proper area and spaces are clean.
• Perform other job-related duties as assigned.
• Assist the Banquet Manager in coordinating, supervising, training, and directing banquet personnel.

Benefits

• Highly competitive wages.
• Exceptional benefit plan for eligible associates and their family members.
• 401K matching program for eligible associates.
• Flexible scheduling.
• Discounts at Crescent-managed properties in North America for associates and their family members.
• Additional hotel discounts at Marriott International brand hotels.
• Free parking.
• Free meal during the shift.
• Quarterly employee appreciation events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed