Assistant Banquet Manager

Doubletree Columbia•Columbia, SC

68d•Onsite

About The Position

Raines Co. is seeking an Assistant Banquet Manager to oversee all aspects of the daily operation of the hotel’s banquet operation. The Assistant Banquet Manager will supervise all banquet personnel, respond to guest complaints in a timely manner, and work collaboratively with other F&B managers. This role involves ensuring the quality of service in banquet operations, overseeing setup assignments, and conducting regular inspections of banquet areas for cleanliness and maintenance. The position also requires conducting and/or attending required meetings, supervising banquet staff, and assisting the Banquet Manager on special promotions or changes. Raines Co., established in 1988, is a family-owned business that has grown into a fully integrated development, management, and investment company. We pride ourselves on a family-oriented culture that emphasizes building relationships with associates, partners, and communities, while developing and operating leading hotel brands and boutique hotels.

Requirements

High school education/GED
Min of 1 years management experience
Must be able to pass TIPS certification/alcohol awareness training and food handler training
Knowledge or and ability to operate a computer
Ability to regularly lift and/or move up to 30 pounds
Meets state minimum age to serve alcohol
Basic math and computer skills
Exceptional interpersonal and communication skills
Strong task and time management abilities
Eye for detail and understanding of banquet operations and procedures
Pre-employment background check required

Nice To Haves

Positive, engaging personality, and professional appearance

Responsibilities

Oversee all aspects of the daily operation of the hotel’s banquet operation
Supervise all banquet personnel
Respond to guest complaints in a timely manner
Work with other F&B managers and keep them informed of F&B issues as they arise
Prepare and submit required reports in a timely manner
Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly action plans
Monitor quality of service in banquet operations
Oversee banquet setup assignments
Ensure inspection of all banquet areas for cleanliness and maintenance on a regular basis
Conduct and/or attend all required meetings, including pre-convention and post-convention meetings
Supervise the work of banquet staff, and observe the performance of hourly service personnel
Assist the Banquet Manager on special promotions or changes
Perform any other duties as requested by the Director Food & Beverage and Banquet Manager
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Maintain regular attendance in compliance with standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming
Comply at all times with service standards and regulations to encourage safe and efficient hotel operations
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees