Personal Banking - Assistant Banking Center Manager

NBH Bank • Crested Butte, CO

117d • $23 - $27

About The Position

The Assistant Banking Center Manager works with and through others to build and maintain relationships, and helps train and coach a successful team under the guidance of Banking Center leadership. The role requires effective communication, responsiveness to others’ needs, sound decision-making, and careful, efficient work within established guidelines and policies.

The position serves a diverse audience and provides exceptional client service. Responsibilities include developing relationships with business partners and clients, introducing clients to products, services, and digital solutions, and demonstrating knowledge of mortgage, business, and installment loan options and a broad range of financial and credit services. The Assistant Banking Center Manager may assist other departments as needed and is expected to build rapport with clients and associates while treating others with respect and consideration.

The role is designed for someone building a career in finance and includes training and coaching during onboarding and on the job, with opportunities for advancement as success is demonstrated. Driving may be required. The position may require overtime, typically no more than 5%.

Requirements

• Associate degree or equivalent.
• Register and become licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act and the Bank’s compliance policies, including acceptable background-check results.
• If driving is required, hold a valid driver's license that is not a learner’s, restricted, or to-and-from-work license, and have a driving history meeting the Bank’s standards.
• Ability to work overtime as necessary, typically no more than 5%.
• Applicants must be legally authorized to work in the United States; employment eligibility will be verified at hire.
• Selected candidates must complete required pre-employment screening, including a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record.

Nice To Haves

• Bachelor’s degree or higher.
• 3–4 years of cash-handling or financial-services experience.
• 2 or more years of demonstrated successful sales experience.
• 4–5 years of relevant job experience.
• Bilingual language skills.
• Passionate, motivated self-starter.
• Passion for educating clients about banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

• Build and maintain relationships while working with and through others.
• Train and coach a successful team under the input of Banking Center leadership.
• Communicate effectively and motivate others while responding to their needs and concerns.
• Complete detailed work quickly, correctly, and efficiently within established guidelines.
• Help maintain guidelines, structure, and established policies.
• Provide exceptional service to a diverse audience of clients.
• Develop relationships with business partners and clients.
• Introduce clients to banking products, services, and digital solutions.
• Demonstrate knowledge of mortgage, business, and installment loan options and provide a broad base of financial and credit services.
• Assist other departments as needed.
• Build rapport with clients and fellow associates and treat others with respect and consideration.

Benefits

• Scorecard-based incentive plan with quarterly incentives based on performance against defined metrics.
• Insurance.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree