Anderson School Pub Assistant Assistant Manager

McMenamins • Bothell, WA

8d • Onsite

About The Position

McMenamins Anderson School is hiring an Assistant-Assistant Manager (AAM) to assist with all pub operations under the guidance and direction of the Pub Manager. The AAM is expected to perform the responsibilities of non-management positions and complete all pub opening and closing duties. The role often acts as host and helps oversee the smooth and effective operation of each shift. Work takes place both indoors and seasonally outdoors, with a strong emphasis on providing excellent customer relations.

The AAM may assign server sections; serve guests; take food and beverage orders; deliver products; collect payments and cashier; use a point-of-sale computer system; prepare, maintain, and break down service and work areas; regulate labor; oversee side work and cleaning; train staff; and perform administrative duties assigned by the manager. The AAM addresses personnel and customer service issues, helps troubleshoot problems during shifts, and reports issues to the Head Manager and District Manager. This is a physically demanding role in a fast-paced, deadline-oriented environment that requires effective multitasking and the ability to work independently and as part of a team.

Requirements

• Must be at least 21 years old.
• Must obtain and maintain current food handler and OLCC/WA liquor licenses.
• Excellent knowledge of wine, ales, and spirits is required.
• Must be available to work full-time with a flexible schedule, including days, evenings, weekends, and holidays.
• Ability to effectively multitask in a fast-paced, deadline-oriented environment.
• Ability to work independently and as part of a team.
• Previous supervisory experience is preferred but not required.

Nice To Haves

• Previous supervisory experience.

Responsibilities

• Assist with all pub operations under the guidance and direction of the Pub Manager.
• Perform responsibilities of non-management positions and complete all pub opening and closing duties.
• Act as host and oversee the smooth and effective running of shifts.
• Maintain excellent customer relations and provide appropriate service to meet customer needs and requests.
• Assign sections to servers as needed.
• Serve guests in assigned sections by taking food and beverage orders, delivering products, collecting payment, and cashiering.
• Use a point-of-sale computer system.
• Set up, maintain, and break down service and work areas, keeping them stocked and organized for efficient and safe service.
• Regulate labor and oversee side work and cleaning duties.
• Train staff and perform administrative duties as assigned by the manager.
• Address personnel and customer service issues as they arise.
• Troubleshoot problems during shifts and report issues to the Head Manager and District Manager.
• Work indoors and outdoors on a seasonal basis.

Benefits

• Employee discounts and perks, including $45 hotel rooms, 40% off bottles of wine, access to concerts, all-day happy-hour beverage pricing, 40% off McMenamins apparel and spa services, and shift food credits.
• Comprehensive insurance benefits package, including vision, medical, dental, chiropractic, and alternative care, for eligible employees.
• 401(k) plan with employer contribution for eligible employees.
• Paid time off (PTO).
• Opportunities to work at other locations, including the winery and concerts.
• Work-life balance emphasis.
• Fun team and positive work environment.
• Multiple career path opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed