Assistance Food & Beverage Manager OEM

HEI Hotels and Resorts•Berkeley, CA

18d•Onsite

About The Position

The Assistance Food & Beverage Manager supports the Outlets Manager in overseeing restaurant and room service operations for breakfast, lunch, and dinner, as well as day-to-day bar operations. The role helps manage restaurant, room service, and other food and beverage outlets to ensure compliance with company operating standards, safety requirements, and applicable federal, state, and local regulations while delivering quality service and hospitality. The position includes staff leadership and development, budget and cost oversight, customer issue resolution, and monitoring outlet maintenance and sanitation. The manager is expected to make decisions under established policies and procedures, analyze operations, and make recommendations. The role is based at Claremont Resort & Club, a resort on 22 acres in the Berkeley and Oakland Hills.

Requirements

More than two years of post-high-school education.
Two years of full employment in a related position with this company or another organization.
Thorough knowledge of restaurant or hotel practices and procedures to perform non-repetitive analytical work.
May require knowledge of policies and procedures and the ability to determine a course of action based on those guidelines.
Supervision and management communication skills.
Ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
Ability to make occasional decisions generally guided by established policies and procedures.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Effective verbal and written communication skills.
Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Nice To Haves

Hotel experience preferred.

Responsibilities

Manage day-to-day restaurant and room service operations for breakfast, lunch, and dinner as directed by the Outlets Manager.
Direct day-to-day bar operations.
Interview, hire, train, and develop staff; recommend performance evaluations; resolve problems; and recommend discipline or termination when appropriate.
Retain and motivate associates across the outlets.
Assist with implementing company programs and manage restaurant, room service, and other food and beverage operations to ensure compliance with operating standards, safety regulations, and applicable laws.
Investigate and analyze current activities or information and make logical conclusions and recommendations.
Make decisions based on established policies and procedures.
Forecast, implement, monitor, control, and report on outlet budgets and related costs, including labor, food, beverages, supplies, and equipment, to maximize revenue and minimize expenses while maintaining adequate staffing and supplies.
Respond to customer trends, needs, issues, comments, and problems to support a quality experience and future sales.
Monitor and control maintenance and sanitation of outlet areas and equipment to protect assets, comply with regulations, and ensure quality service.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.