Assistance Food & Beverage Manager OEM

HEI Hotels & Resorts•Berkeley, CA

19d

About The Position

The Assistant Food & Beverage Manager supports the day-to-day operations of the restaurant, room service, bar, and other food and beverage outlets as directed by the Outlets Manager. The role helps ensure that guests receive quality service and hospitality while outlets comply with company procedures and applicable safety and legal regulations. The position also supports staffing, budgeting, customer service, and outlet maintenance and sanitation.

Requirements

More than two years of post-high-school education.
Two years of full employment in a related position with this company or another organization.
Thorough knowledge of restaurant or hotel practices and procedures sufficient to perform non-repetitive analytical work.
Knowledge of policies and procedures and ability to determine a course of action based on established guidelines.
Supervision and management communication skills.
Ability to investigate and analyze activities or information and make logical conclusions and recommendations.
Ability to make occasional decisions generally guided by established policies and procedures.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Effective verbal and written communication skills and ability to adapt communication style to different audiences.

Nice To Haves

Hotel experience preferred.

Responsibilities

Manage day-to-day restaurant and room service operations for breakfast, lunch, and dinner as directed by the Outlets Manager.
Direct the day-to-day operations of the bar.
Interview, hire, train, develop, and retain associates; recommend performance evaluations and discipline or termination when appropriate; and motivate staff.
Assist with implementing company programs and manage restaurant, room service, and other food and beverage outlet operations to ensure compliance with LSOPs, SOPs, safety regulations, and federal, state, and local regulations.
Investigate and analyze current activities or information and make logical conclusions and recommendations.
Make decisions based on established policies and procedures.
Forecast, implement, monitor, control, and report on outlet budgets and related labor, food, beverage, supply, and equipment costs to maximize revenue, minimize expenses, and maintain adequate supplies and staffing.
Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and support future sales.
Monitor and control maintenance and sanitation of outlet areas and equipment to protect assets, comply with regulations, and ensure quality service.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.