Asset Protection & Safety Associate I/II - 2nd Shift
About The Position
The Asset Protection & Safety Associate works on Carvana’s Safe & Secure team to protect associates, customers, and vehicles at a Carvana location. This boots-on-the-ground role includes gate coverage, vehicle scanning and tracking, safety audits, hazard identification, and maintaining site operations in changing weather conditions. The associate monitors cameras and intrusion alerts, uses the Safe & Secure App and RFID technology to enforce access procedures, documents vehicle movement, and provides accurate reports to leadership. The role also requires responding to emergencies, supporting operational teams, and building positive relationships with associates, vendors, and visitors. This is an hourly, full-time position reporting to a Safe & Secure Functional Lead or Manager. The role requires substantial walking and work in conditions that may be cold, hot, noisy, wet, or exposed to vehicle-maintenance fumes or odors. The facility operates 24/7, and gates must be manned at all times. The position is designated as safety-sensitive.
Requirements
- 1–2 years of experience in a customer service environment.
- Strong verbal and written communication skills.
- Demonstrated sound decision-making in a complex, fast-moving environment.
- Ability to build strong working relationships and connect with people quickly.
- Ability to organize, plan, and execute multiple tasks in a fast-paced setting.
- Ability to handle conflict in a positive, productive way.
- Ability to read, write, speak, and understand English.
- Must be at least 18 years of age.
- Ability to lift up to 60 pounds independently and carry and transport up to 60 pounds up to 20 feet.
- Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
- Excellent visual acuity and manual dexterity.
- Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
- Frequent driving and computer data entry are required.
- Must adhere to regular and predictable attendance.
Nice To Haves
- Familiarity with CCTV, RFID, card access, or other Safe & Secure technology.
- Previous experience supporting an OSHA or safety team program.
- Experience with crisis prevention and/or response plans.
Responsibilities
- Provide service-first interactions and represent Carvana at the gate for associates, vendors, and visitors.
- Communicate clearly, listen actively, and de-escalate conflicts productively.
- Monitor live cameras, review footage, and investigate intrusion alerts using the Unified Security Platform.
- Use the Safe & Secure App and RFID technology to enforce ingress and egress procedures.
- Manage and document vehicle movement through Inspection Center entrance and exit gates.
- Respond to emergencies and apply training in first aid, CPR, and AED when needed.
- Follow emergency protocols and act decisively during incidents.
- Maintain site operations in all weather, including snow removal and summer heat-safety protocols.
- Identify environmental hazards, conduct safety audits, and reinforce safe practices.
- Scan vehicles using mobile rover technology and handheld scanners to support operational flow and inventory accuracy.
- Walk to restricted or hard-to-access areas of the lot.
- Research vehicle locations and provide accurate, detailed reports to leadership.
- Maintain regular and predictable attendance.
Benefits
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Student loan support.
- Vehicle discounts.
- Pet benefits.
- Wellness program supporting physical and mental health.
- Opportunities to grow skills and share knowledge across the organization.
- Promote-from-within culture and career paths.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
