Asset Protection & Safety Associate I/II

Carvana•Blue Mound, TX

3d•Onsite

About The Position

The Asset Protection & Safety Associate is a boots-on-the-ground member of Carvana’s Safe & Secure team, responsible for protecting associates, customers, and vehicles while keeping the site safe and operational. The role works at site gates, on vehicle lots, and in restricted or hard-to-access areas, interacting with associates, vendors, and visitors. The position reports to a Safe & Secure Functional Lead or Manager and is hourly. The stated schedule is 10:00 PM–6:30 AM, with open availability highly preferred. The associate monitors cameras and intrusion alerts, enforces site ingress and egress procedures, documents vehicle movement, scans and researches vehicle locations, performs safety audits, identifies hazards, and supports emergency response. The job also includes weather-related site upkeep, such as snow removal and heat-safety protocols. The role requires extensive walking and standing, frequent driving and computer data entry, and work in conditions that may be cold, hot, noisy, wet, or exposed to fumes or odors from vehicle maintenance. Carvana describes the position as safety-sensitive and notes that the facility operates 24/7, with gates manned at all times.

Requirements

1–2 years of experience in a customer service environment.
Strong verbal and written communication skills.
Demonstrated sound decision-making in a complex, fast-moving environment.
Ability to build working relationships and connect quickly with people.
Ability to organize, plan, and execute multiple tasks in a fast-paced setting.
Ability to handle conflict positively and productively.
Ability to read, write, speak, and understand English.
Must be at least 18 years old.
Ability to lift up to 60 pounds independently and carry and transport up to 60 pounds for up to 20 feet.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
Excellent visual acuity and manual dexterity.
Ability to use safety equipment, which may include face shields or goggles, non-slip shoes, gloves, masks, and other protective garments or equipment.
Ability to perform frequent driving and computer data entry.
Must maintain regular and predictable attendance.

Nice To Haves

Familiarity with CCTV, RFID, card access, or other Safe & Secure technology.
Previous experience supporting an OSHA or safety team program.
Experience with crisis prevention and/or response plans.

Responsibilities

Provide service-first interactions and represent Carvana at the gate for associates, vendors, and visitors.
Communicate clearly and calmly, listen actively, and help de-escalate conflict.
Use the Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts.
Operate the Safe & Secure App and RFID technology to enforce ingress and egress procedures.
Manage and document vehicle movement through Inspection Center entrance and exit gates.
Respond to emergencies using established protocols and first-aid, CPR, and AED training and certification.
Perform weather-related site operations, including winter snow removal and summer heat-safety protocols.
Identify environmental hazards, conduct safety audits, and reinforce safety practices.
Scan vehicles using mobile rover technology and manual handheld scans to support operational flow and inventory accountability.
Walk the lot, including restricted or hard-to-access areas.
Research vehicle locations and provide accurate, detailed reports to leadership.
Support site operations and collaborate with Inspection Center, Logistics, and Safe & Secure teams.