Asset Protection Receptionist

Meijer•Lansing, MI

12d

About The Position

Provides first-level security and administrative support for Supply Chain Asset Protection operations. The role monitors facility access, greets and registers visitors, vendors, contractors, and others, and ensures identification and access procedures are followed. It supports Asset Protection and facility operations through documentation, communication, CCTV and access monitoring, incident response, and other security-related duties. The position practices 200% safety accountability for self and others and may perform additional Supply Chain and Asset Protection duties as business needs require.

Requirements

High school diploma or equivalent.
Willingness to undertake three to six months of on-the-job training to become familiar with Meijer, its locations, key personnel, and emergency procedures.
Familiarity with office technology and communication systems, including Microsoft Outlook and Office.
Strong interpersonal and communication skills, with the ability to interact professionally with team members, drivers, vendors, contractors, and visitors.
Ability to recognize security or safety concerns and escalate them appropriately.
Strong attention to detail and ability to accurately maintain security-related documentation.

Nice To Haves

Prior security, receptionist, office, customer service, or Supply Chain experience is preferred but not required.

Responsibilities

Greet and register visitors, vendors, contractors, and other individuals entering the Supply Chain facility; direct them to the appropriate location and ensure required identification or visitor badges are issued and visible.
Monitor access through designated reception and entry areas and follow established Asset Protection security protocols.
Generate analytical safety and physical security reports, identify trends and areas of concern, and provide Supply Chain leadership with visibility into incidents, risks, and operational security matters.
Maintain awareness of facility operations, access requirements, parking and parking lot concerns, emergency procedures, and other conditions that may affect team members, drivers, visitors, or vendors.
Answer incoming calls, determine the appropriate course of action, and direct calls to the correct unit or complex leader.
Maintain required security and operational documentation, including visitor logs, equipment or property removal authorizations, access documentation, and other records.
Assist with coordinating conference rooms, meeting areas, equipment, and other facility resources.
Support communication and coordination with drivers, vendors, contractors, team members, and Supply Chain leadership regarding facility access and security-related questions.
May monitor CCTV, access control systems, alarms, and other security systems in support of facility security.
Assist Asset Protection with security administration, incident documentation, investigations, emergency response, and other assigned activities.
Identify and appropriately escalate suspicious activity, unauthorized access, safety concerns, and other unusual situations.
Maintain a professional, organized, and secure reception/work area.
Refer non-routine security, operational, or facility concerns to the appropriate leader.
Maintain awareness for the safety of self and others and practice 200% accountability.
Perform other Supply Chain and Asset Protection duties and provide additional support as business needs require.