Asset Protection Specialist

Albertsons Companies•Quincy, MA

4d•Onsite

About The Position

The Asset Protection Specialist helps create a safe, secure, and compliant store environment by protecting people, assets, and company integrity. The role supports theft deterrence, shrink reduction, policy compliance, and operational excellence while providing service to customers, associates, and vendors. It is a dynamic, fast-paced position that contributes to a secure shopping environment and a culture of accountability. The specialist maintains a visible presence, conducts store surveillance and audits, reviews checkout activity and exception reports, responds to EAS alarms, and investigates suspected theft, fraud, safety risks, and operational issues. The role includes apprehending individuals suspected of theft in accordance with company policies and applicable laws, monitoring receiving and storage areas, documenting findings and investigations, and working with store leadership and law enforcement when needed. The specialist also operates and maintains asset protection equipment and trains associates on loss prevention, safety, and compliance practices. The position requires flexible availability, including nights, weekends, and holidays, the ability to work varied schedules, reliable attendance, and adherence to company safety, loss prevention, and conduct policies. No travel is required. Candidates must be able to remain alert and engaged during extended periods of standing or walking.

Requirements

Strong customer service mindset and ability to remain calm and professional in high-pressure or confrontational situations.
Excellent observation skills and attention to detail.
Strong communication and interpersonal skills.
Sound judgment and decision-making ability.
Ability to work independently and as part of a team.
Knowledge of company loss prevention policies and procedures.
Basic understanding of legal requirements and interaction with law enforcement.
Knowledge of cash-handling practices and POS transaction review.
Knowledge of safety, compliance, and operational standards.
Strong situational awareness and ability to assess and respond quickly to safety or security concerns.
Analytical thinking to identify irregular activity and interpret POS or operational data.
Ability to document investigations clearly, accurately, and professionally.
Comfort operating, maintaining, and troubleshooting surveillance and security equipment.
Ability to remain alert and engaged during extended periods of standing or walking.
Ability to respond effectively and decisively in emergency or high-risk situations.
Flexible availability, including nights, weekends, and holidays, and ability to work varied schedules.
Reliable attendance and adherence to company safety, loss prevention, and conduct policies.

Responsibilities

Maintain a visible presence to support a safe and secure store environment for customers, associates, and vendors while providing excellent customer service.
Monitor checkout areas and review exception reports to identify fraud, associate dishonesty, and cash-handling policy noncompliance.
Conduct surveillance throughout the store to detect theft, safety risks, and operational issues.
Apprehend individuals committing theft in accordance with company policies and applicable laws, while ensuring the safety of all parties.
Respond to electronic article surveillance (EAS) alarms and investigate incidents.
Monitor receiving and storage areas and conduct delivery audits to detect vendor fraud and ensure procedural compliance.
Conduct shrink-control, safety, and physical-security inspections and audits; document and communicate findings.
Maintain and operate asset protection equipment, including CCTV, EAS systems, and alarm systems.
Conduct investigations as directed, document them thoroughly, and partner with store leadership and law enforcement as needed.
Train and communicate with associates on loss prevention, safety, and compliance practices, and identify and address unsafe conditions.