Asset Protection Partner

Sephora•San Francisco, CA
•$25 - $30•Onsite

About The Position

As an Asset Protection Partner at Sephora, you will safeguard company assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you will help implement safety and shrink strategies, monitor store activity, and respond to incidents professionally and with care. You will spend 75–80% of your time on the selling floor and may support multiple locations as needed. This is a regular, full-time, hourly, non-exempt position, with a stated schedule of 30–40 hours per week. You must be available during peak retail operations, including nights, weekends, and holidays. The role requires punctuality and consistent attendance, and includes using CCTV and reporting tools, conducting audits, preparing reports, and testifying in court on behalf of the company if required. The posted hourly pay range is $25.00–$29.50; the actual offer depends on relevant qualifications and experience, as well as other legitimate, non-discriminatory factors specific to the position or geographic location.

Requirements

  • 1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
  • Understanding of retail operations, shrink, and safety.
  • Ability to build trust and collaborate across teams.
  • Conflict de-escalation skills.
  • Comfort with CCTV and reporting tools.
  • Excellent communication and attention to detail.
  • Physical ability to lift and carry up to 50 pounds.
  • Meet the required minimum number of weekly shifts or hours.
  • Availability during peak retail operations, including nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Promote safety and awareness.
  • Lead or join meetings and training to increase asset protection awareness and reinforce safety protocols.
  • Maintain a strong store presence.
  • Spend 75–80% of working time on the selling floor to deter theft, support service, and maintain a safe environment.
  • Collaborate with managers to align shrink-reduction and safety initiatives.
  • Use CCTV and reporting tools to identify and investigate losses.
  • De-escalate situations professionally, prioritizing safety and the client experience.
  • Complete audits and prepare reports for asset protection efforts.
  • Adhere to asset protection policies and licensing requirements.
  • Support multiple locations as needed.
  • Testify in court on behalf of the company if required.

Benefits

  • Comprehensive healthcare and wellbeing benefits, based on eligibility.
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