Asset Protection Partner

Sephora•Bayamón, PR
•$20 - $26•Onsite

About The Position

As an Asset Protection Partner at Sephora, you will safeguard the company’s assets and help maintain a safe, inclusive environment for clients and employees. You will work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor store activity, and respond to incidents professionally and with care. The role spends 75–80% of its time on the selling floor, helping deter theft, support service, and maintain a safe environment. It is a full-time, regular hourly position requiring 30–40 hours per week, with availability during peak retail operations, including nights, weekends, and holidays. The role may support multiple locations as needed and may require testifying in court on behalf of the company.

Requirements

  • 1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
  • Understanding of retail operations, shrink, and safety.
  • Ability to build trust and collaborate across teams.
  • Conflict de-escalation skills.
  • Comfort using CCTV and reporting tools.
  • Excellent communication skills and attention to detail.
  • Physical ability to lift and carry up to 50 pounds.
  • Availability during nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Lead or join meetings and training to increase asset protection awareness and reinforce safety protocols.
  • Maintain a strong store presence, spending 75–80% of the time on the selling floor to deter theft, support service, and maintain a safe environment.
  • Collaborate with store managers to align shrink-reduction and safety initiatives.
  • Use CCTV and reporting tools to identify and investigate losses.
  • De-escalate incidents professionally while prioritizing safety and client experience.
  • Complete audits and prepare reports related to asset protection efforts.
  • Adhere to asset protection policies and licensing requirements.
  • Support multiple locations as needed.
  • Testify in court on behalf of the company if required.
  • Meet the required minimum number of weekly shifts and hours, remain available during peak retail operations, and maintain punctuality and consistent attendance.

Benefits

  • Comprehensive healthcare and wellbeing benefits, based on eligibility.
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