Asset Protection Lead - Full Time

Belk•Gainesville, GA

About The Position

The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. The role leads process improvement and ensures compliance with strategies, procedures, and policies. The Asset Protection Lead protects company profitability, serves as a change agent, and promotes a store culture of teamwork, collaboration, trust, and accountability. This is an hourly position.

Requirements

  • At least 1 year of retail experience or asset protection experience.
  • Dedication to customer service excellence.
  • Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
  • Skills and experience to perform the role and a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
  • Strong communication skills.
  • Comfort with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

  • Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
  • Identify and prevent incidents of theft, fraud, and dishonesty to support shortage reduction.
  • Maintain current knowledge of company policies and procedures and ensure consistent store communication.
  • Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.
  • Ensure apprehensions follow proper protocol and incidents are accurately documented and reported.
  • Lead store awareness training initiatives, data security compliance, and AP system application.
  • Ensure store adherence to company policies, procedures, and safety guidelines.
  • Communicate daily goals and key tasks.
  • Model behaviors that build team knowledge and assist with onboarding, teaching opportunities, and continued associate learning related to AP programs.
  • Maintain confidentiality and safeguard sensitive information, demonstrating composure and understanding its importance to business continuity and investigations.
  • Adapt to changing circumstances by adjusting tactics and shifting resources based on business needs.
  • Foster strong working relationships with local law enforcement to support collaboration and successful case resolution.
  • Ensure store systems are working properly and promptly report outages, risks, or safety concerns.
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