Asset Protection Lead - Full Time

Belk•Shreveport, LA

About The Position

The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. The role leads process improvement and ensures compliance with strategies, procedures, and policies. The Asset Protection Lead protects the company’s profitability, serves as a change agent, and promotes a store culture of teamwork, collaboration, trust, and accountability. This is an hourly position. The Lead supports proactive shortage reduction, assists with internal, external, and organized retail crime incidents, and ensures apprehensions and incident documentation follow proper protocols. The role leads store awareness training, data security compliance, and application of asset protection systems. It also supports onboarding and continued associate learning, maintains confidentiality, responds to changing business needs, builds relationships with local law enforcement, and ensures store systems are working properly.

Requirements

At least 1 year of retail experience and/or asset protection experience.
Dedication to customer service excellence.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Strong communication skills.
Comfort with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.
Commitment to continuously learn.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Identify and help prevent theft, fraud, dishonesty, and other incidents to support shortage reduction.
Maintain knowledge of company policies and procedures and ensure consistent communication throughout the store.
Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.
Ensure apprehensions follow proper protocol and incidents are accurately documented and reported.
Lead store awareness training initiatives, data security compliance, and asset protection system application.
Ensure store adherence to company policies, procedures, and safety guidelines.
Communicate daily goals and key tasks, and model behaviors that build team knowledge.
Support associate onboarding, teaching opportunities, and continued learning related to asset protection programs.
Maintain confidentiality and safeguard sensitive information while demonstrating composure during investigations and business continuity matters.
Adapt to changing circumstances, adjusting tactics and shifting resources based on business needs.
Foster working relationships with local law enforcement to support collaboration and case resolution.
Ensure store systems are working properly and promptly report outages, risks, or safety concerns.