Asset Protection Lead - Full Time

Belk•Tallahassee, FL

11d

About The Position

The Asset Protection Lead supports the store in reducing shortage and improving profitability. The role leads process improvement and ensures compliance with asset protection strategies, procedures, and policies. The Lead protects company profitability, serves as a change agent, and promotes a store culture of teamwork, collaboration, trust, and accountability. This is an hourly position.

Requirements

At least 1 year of retail experience and/or asset protection experience.
Dedication to customer service excellence.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Support proactive shortage reduction by identifying and preventing theft, fraud, and dishonesty.
Maintain current knowledge of company policies and procedures and ensure consistent communication throughout the store.
Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.
Ensure apprehensions follow proper protocol and incidents are accurately documented and reported.
Lead store awareness training, data security compliance, and application of asset protection systems.
Ensure store adherence to company policies, procedures, and safety guidelines.
Communicate daily goals and key tasks, and model behaviors that build team knowledge.
Support onboarding, teaching opportunities, and continued associate learning to improve knowledge and accuracy in executing asset protection programs.
Maintain confidentiality and safeguard sensitive information, demonstrating composure and understanding its importance to business continuity and investigations.
Adapt to changing circumstances, adjusting tactics and shifting resources based on business needs.
Foster strong working relationships with local law enforcement to support collaboration and successful case resolution.
Ensure store systems work properly and promptly report outages, risks, or safety concerns.