Asset Protection Lead - Full Time

Belk•Shreveport, LA

About The Position

The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. The role leads process improvement and ensures compliance with strategies, procedures, and policies. The Asset Protection Lead embodies the Asset Protection Mission Statement by protecting company profitability, serving as a change agent, and promoting a store culture of teamwork, collaboration, trust, and accountability. This is an hourly position. The role supports proactive shortage reduction by identifying and preventing theft, fraud, and dishonesty; assists with internal, external, and organized retail crime incidents; and ensures apprehensions, documentation, and reporting follow proper protocols. The Asset Protection Lead also leads store awareness training, data security compliance, and asset-protection system application while supporting onboarding and continued associate learning. The position requires maintaining confidentiality, adapting to changing business needs, developing relationships with local law enforcement, and ensuring store systems are functioning properly. The Lead communicates goals and key tasks, models behaviors that build team knowledge, and responds to outages, risks, and safety concerns.

Requirements

At least 1 year of retail experience and/or asset protection experience.
Dedication to customer service excellence.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and be accessible to customers.
Ability to bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Identify and help prevent theft, fraud, and dishonesty to support shortage reduction.
Maintain current knowledge of company policies and procedures and communicate them consistently throughout the store.
Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.
Ensure apprehensions follow proper protocols and incidents are accurately documented and reported.
Lead store awareness training initiatives, data security compliance, and asset-protection system application.
Ensure store adherence to company policies, procedures, and safety guidelines.
Communicate daily goals and key tasks and model behaviors that build team knowledge.
Support onboarding, teaching opportunities, and continued learning to improve the team’s knowledge and accuracy in executing asset-protection programs.
Maintain confidentiality and safeguard sensitive information while demonstrating composure during investigations and other business-critical situations.
Adapt to changing circumstances, adjusting tactics and shifting resources based on business needs.
Foster strong working relationships with local law enforcement to support collaboration and case resolution.
Ensure store systems are working properly and promptly report outages, risks, or safety concerns.
Regularly move around all store areas and remain accessible to customers.