Asset Protection Coordinator

Bass Pro Shops • Glendale, AZ

7d

About The Position

The Asset Protection Coordinator is an hourly position that reports directly to the Market Asset Protection Manager. The role maintains and monitors asset protection, security, compliance, and safety functions within a facility. The Asset Protection team works to reduce shrink, maintain accurate inventory and compliance, and provide a safe and secure environment for employees and customers through report reviews, sales-floor observation and education, and monitoring adherence to safety, inventory, and shrink directives.

This is a uniform-required position that spends time on the sales floor and interacts with customers. The coordinator supports training and development, investigates inventory discrepancies and potential loss, monitors physical security and merchandise-protection standards, assists with investigations, supports safety programs, and prepares accurate reports. Travel is not an essential function; if requested, it would be less than 10%. The position requires regular computer work, walking, standing, and lifting up to 50 pounds, with occasional sitting. Duties are performed within company policies and procedures, with independent judgment in adapting guidelines and making recommendations; end results are reviewed by a supervisor.

Requirements

• High school diploma or equivalent.
• Demonstrated experience conducting criminal, internal, or related investigations.
• Experience using physical security systems such as CCTV and EAS.
• Experience conducting quality reviews or audits.
• Possess or be able to obtain certifications and licenses required by applicable law or local jurisdiction.
• Ability to regularly perform computer work, walk, stand, and lift up to 50 pounds.
• Ability to perform duties within company policies and procedures, analyze problems, conduct needs assessments, exercise independent judgment, and make recommendations affecting policies, procedures, and practices.

Nice To Haves

• Associate degree or bachelor's degree in Criminal Justice, Security Management, or a related field from an accredited institution.
• Previous experience in security, asset protection, and safety, or a retail inventory background.
• Current AHA First Aid, CPR, and AED certification.

Responsibilities

• Assist in driving training and continued development for Outfitters on shrink, safety, and security functions.
• Cascade Asset Protection directives and initiatives to store leadership and other Outfitters as appropriate.
• Provide exceptional customer service when customers or Outfitters appear to need assistance or act suspiciously.
• Identify root causes of shrink by analyzing cycle counts, trailer audits, known loss, vendor compliance opportunities, and exception reports.
• Review inventory adjustments for accountability and investigate discrepancies; confirm overages and shortages are investigated and resolved between the distribution center and store.
• Encourage commitment to asset protection programs among Outfitters and vendors.
• Educate staff to ensure merchandise-protection tools are removed and products are paid for at point-of-purchase locations.
• Monitor and maintain physical security and merchandise-protection standards within the store.
• Monitor the facility property and parking area to help maintain a safe and secure environment.
• Conduct known-loss investigations and review exception reports.
• Assist with investigations into criminal activity, policy violations, illicit behavior, workplace accidents, workplace violence, and operational or nefarious loss.
• Monitor criminal cases, appear in court, and testify as warranted.
• When assigned or authorized, conduct information-gathering and integrity interviews.
• Assist in investigating compliance or process irregularities related to firearms protocols.
• Ensure asset-protection and security-related systems are maintained and working appropriately.
• Assist store leadership in promoting safety programs, supporting safe work procedures, and participating on the safety committee.
• Prepare detailed and accurate reports in a timely manner.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED