Asset Protection Coordinator

Bass Pro Shops•Oklahoma City, OK

About The Position

The Asset Protection Coordinator is an hourly position reporting directly to the Market Asset Protection Manager. The role maintains and monitors asset protection, security, compliance, and safety functions within a facility. The Asset Protection team works to reduce shrink, maintain accurate inventory and compliance, and provide a safe and secure environment for employees and customers. This is accomplished through administrative review of reports, sales-floor observation and education, and monitoring compliance with safety, inventory, and shrink directives. This uniform-required position spends time on the sales floor interacting with customers. The coordinator supports training and development, communicates asset protection directives, analyzes inventory and exception data, maintains security and merchandise-protection standards, and assists with investigations. The role also supports store safety programs, maintains asset protection systems, and prepares detailed reports. The position requires any certifications or licenses required by applicable law.

Requirements

  • High school diploma or equivalent.
  • Demonstrated experience conducting criminal, internal, or related investigations.
  • Experience using physical security systems such as CCTV and EAS.
  • Experience conducting quality reviews or audits.
  • Ability to perform regular computer work, walk, stand, and lift up to 50 pounds; sitting is occasional.
  • Ability to exercise independent judgment, analyze problems, conduct needs assessments, and adapt broad guidelines to achieve desired results.
  • Ability to make recommendations affecting policies, procedures, and practices.
  • Certifications or licenses required by the applicable local jurisdiction.
  • Must be able to obtain any certifications or licenses required by applicable law.

Nice To Haves

  • Associate or bachelor's degree in criminal justice, security management, or a related field from an accredited institution.
  • Previous experience in security, asset protection, and safety, or a retail inventory background.
  • Current AHA First Aid, CPR, and AED certification.

Responsibilities

  • Assist with training and continued development of Outfitters on shrink, safety, and security functions.
  • Communicate Asset Protection directives and initiatives to store leadership and Outfitters as appropriate.
  • Provide customer service when customers or Outfitters appear to need assistance or behave suspiciously.
  • Identify root causes of shrink by analyzing cycle counts, trailer audits, known loss, vendor compliance opportunities, and other exception reports.
  • Review inventory adjustments for accountability and investigate potential causes of discrepancies.
  • Ensure over- and short-shipment discrepancies are investigated and resolved between the distribution center and store.
  • Promote commitment to asset protection programs among Outfitters and vendors.
  • Educate staff on removing merchandise-protection tools and ensuring products are paid for at point of purchase.
  • Monitor and maintain physical security and merchandise-protection standards in the store.
  • Monitor facility property and parking areas to help maintain a safe and secure environment.
  • Conduct known-loss investigations and review exception reports.
  • Assist with investigations involving criminal activity, policy violations, illicit behavior, workplace accidents or violence, and operational or nefarious loss.
  • Monitor criminal cases, appear in court, and testify when warranted.
  • Gather information and conduct integrity interviews when assigned or authorized.
  • Assist with investigations of irregularities in firearms protocols involving compliance or processes.
  • Ensure asset protection and security systems are maintained and working appropriately.
  • Assist store leadership in promoting safety programs, supporting safe work procedures, and participating on the safety committee.
  • Prepare detailed and accurate reports in a timely manner.
  • Obtain and maintain certifications or licenses required by applicable law.
  • Perform other duties as assigned.

Benefits

  • Retail merchandise, restaurant, resort, and conservation attraction discounts.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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