Asset Protection Coordinator

Bass Pro Shops•Cheektowaga, NY

3d•$16 - $19

About The Position

The Asset Protection Coordinator is an hourly position reporting directly to the Market Asset Protection Manager. The role maintains and monitors asset protection, security, compliance, and safety functions within a facility. The Asset Protection team works to reduce shrink, maintain accurate inventory and compliance, and provide a safe and secure environment for employees and customers through report reviews, sales-floor observation and education, and monitoring compliance with safety, inventory, and shrink directives. This uniformed position spends time on the sales floor and interacts with customers. It supports training, investigations, inventory accuracy, physical security, merchandise protection, safety programs, and timely preparation of detailed reports. Travel is not an essential function; if requested, it would be less than 10%.

Requirements

High school diploma or equivalent.
Demonstrated experience conducting criminal, internal, or related investigations.
Experience using physical security systems, such as CCTV and EAS.
Experience conducting quality reviews or audits.
Ability to perform regular computer work, walk, stand, and lift up to 50 pounds; occasionally sit.
Possess or be able to obtain certifications and licenses required by applicable law.

Nice To Haves

Associate or bachelor's degree in criminal justice, security management, or a related field from an accredited institution.
Previous experience in security, asset protection, and safety, or a retail inventory background.
Current AHA First Aid, CPR, and AED certification.

Responsibilities

Assist with training and continued development for Outfitters on shrink, safety, and security functions.
Communicate Asset Protection directives and initiatives to store leadership and other Outfitters as appropriate.
Provide customer service on the sales floor, including responding when customers or Outfitters appear to need assistance or are acting suspiciously.
Analyze cycle counts, trailer audits, known loss, vendor compliance opportunities, and exception reporting to identify root causes of shrink.
Review inventory adjustments for appropriate accountability and investigate discrepancies; confirm over- and short-shipments are investigated and resolved between the distribution center and store.
Encourage Outfitters and vendors to commit to asset protection programs.
Educate staff on removing merchandise protection tools and confirming purchases at point-of-purchase locations; monitor and maintain physical security and merchandise protection standards.
Monitor facility property and parking areas to support a safe and secure environment for Outfitters, customers, and vendors.
Conduct known-loss investigations and review exception reports.
Assist with investigations into criminal activity, policy violations, illicit behavior, workplace accidents, workplace violence, and operational or nefarious loss.
Monitor criminal cases, appear in court, and testify as warranted.
Gather information and conduct integrity interviews when assigned or authorized.
Assist in investigating compliance or process concerns involving firearms protocols.
Ensure asset protection and security systems are maintained and functioning appropriately.
Assist store leadership with safety programs, safe work procedures, and participation on the safety committee.
Prepare detailed, accurate reports in a timely manner.
Obtain or maintain certifications and licenses required by applicable law.
Perform other duties as assigned.