Asset Protection Coordinator

Real Soft•Mason, OH

2d•Onsite

About The Position

The Asset Protection Coordinator works in the Security Operations Center (SOC), monitoring access control, video surveillance, inbound notifications, alarms, and threat-intelligence systems across company facilities. The Coordinator validates incoming alarms and events, escalates incidents and notifies leadership within required timeframes, initiates protective action when life safety is at risk, and prepares accurate incident and shift-activity reports. This is a 100% onsite, temp-to-hire position in Mason with a stated duration through 12/31/2026. The listed schedule is 3:00 p.m. to 11:30 p.m., Monday through Friday; the qualifications also state the ability to work a fixed rotating shift schedule that includes nights, weekends, and holidays. The dress code is all black (pants and shirt). Background and OIG/GSA exclusion screenings are required.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a GSOC or SOC, emergency communications or dispatch environment (911/PSAP), alarm-monitoring central station, military or law-enforcement watch floor, emergency operations center, or corporate/retail asset protection role.
Strong written and verbal communication skills.
Ability to detect and evaluate unusual behavior and circumstances.
Ability to prioritize and manage multiple concurrent incidents.
Proficiency with standard computer applications, including Word, Excel, and Outlook, and demonstrated ability to learn access-control, video-management, mass-notification, and incident-management platforms.
Ability to work a fixed rotating shift schedule, including nights, weekends, and holidays, and remain at post until properly relieved.
Ability to maintain the confidentiality of sensitive video, access-control, and personnel information.
Required background check and OIG/GSA exclusion screenings.

Nice To Haves

Hands-on experience with enterprise access-control and video-management platforms or comparable systems.
Familiarity with threat-intelligence and natural-hazard monitoring platforms.
Emergency dispatch certification (APCO/EMD), CPR/AED and First Aid, or comparable credentials.
Progress toward or completion of a recognized security certification, such as ASIS PSP.

Responsibilities

Monitor access control, video surveillance, alarm, and threat-intelligence platforms across assigned facilities.
Monitor severe-weather, natural-hazard, and civil-disruption feeds for proximity to company facilities and personnel.
Validate alarms and events, distinguish actionable incidents from system faults and false activations, and evaluate unusual behavior using live and recorded video.
Identify potential theft, fraud, and security concerns and refer cases for investigation.
Respond to critical incidents, medical emergencies, and severe-weather events affecting company facilities and personnel.
Initiate emergency response protocols and coordinate notifications during life-safety incidents in accordance with department procedures.
Provide factual situational information to responding agencies and personnel on scene.
Escalate incidents in accordance with established guidelines and required timeframes.
Prepare accurate and timely incident reports and situational summaries for leadership.
Preserve and export video evidence in accordance with retention requirements.
Complete a documented handover at the end of each shift and maintain post coverage until relieved.
Report camera, access-control, and system failures; document periods of degraded coverage; and maintain radio, telephone, and console discipline.